# Senior Manager, Forecasting & Strategy at Salesforce

Salesforce is hiring a Senior Manager, Forecasting & Strategy in Chicago, United States. It pays $143k-$217k a year and Level rates it Little AI ●○○○; you can [apply on Salesforce](https://jobsbylevel.com/go/d237dd6a-d8d4-46e5-9efe-5092ffcdfe3d?utm_medium=ai-agent).

AI Level 1, AI centrality 29 out of 100. Illinois - Chicago.

## Details

- Company: [Salesforce](https://jobsbylevel.com/companies/salesforce)
- AI level: AI Level 1 (score 29 out of 100)
- Location: Illinois - Chicago
- Salary: $143k-$217k
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/d237dd6a-d8d4-46e5-9efe-5092ffcdfe3d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-manager-forecasting-strategy-at-salesforce-35520e

## Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. What You'll Be Doing & Why It Matters Salesforce is seeking a strategic, data-driven Senior Manager, Forecasting & Strategy to lead customer adoption forecasting and strategic planning across Customer Success. This role will develop forward-looking insights into how customers adopt, consume, and realize value from Salesforce products, enabling leadership to anticipate adoption trends, identify risks and opportunities, and make informed decisions that accelerate customer success. The ideal candidate combines strong analytical and forecasting capabilities with strategic business acumen and a deep understanding of the customer lifecycle. They will translate complex customer, product usage, engagement, and operational data into actionable insights that help Customer Success leaders prioritize resources, improve adoption outcomes, and drive long-term customer value. Core Responsibilities & Scope Customer Adoption Forecasting & Analytics Own and evolve customer adoption forecasting models that project product adoption, usage growth, Dollars used across customer segments, products, and portfolios. Develop predictive models and leading indicators to forecast future adoption trajectories, identify customers at risk of stalled adoption, and surface opportunities to accelerate product usage. Establish a consistent forecasting methodology, incorporating historical adoption patterns, customer health, implementation progress, success plans, and customer engagement signals. Monitor forecast accuracy, identify variances between projected and actual adoption, and continuously refine forecasting assumptions, models, and methodologies. Translate adoption data into clear, actionable insights on customer momentum, adoption barriers, risk, and expansion opportunities. Customer Success Strategy & Planning Partner with Customer Success leadership to develop strategic plans that improve adoption, accelerate time to value, and strengthen customer outcomes across the customer lifecycle. Build data-driven frameworks to prioritize customer segments, identify adoption opportunities, and allocate Customer Success resources where they can have the greatest impact. Develop scenario analyses and forward-looking projections to evaluate the potential impact of changes in customer engagement, product launches, enablement programs, and adoption initiatives. Identify systemic adoption gaps and recommend scalable interventions, programs, and operating model improvements. Connect customer adoption trends to broader business outcomes, including retention and growth potential. Executive Insights & Business Performance Develop executive-ready dashboards, scorecards, and reporting that provide visibility into adoption performance, forecast confidence, emerging risks, and progress against strategic goals. Lead recurring adoption forecast reviews and business performance discussions, communicating key trends, underlying drivers, risks, and recommended actions. Establish and track key performance indicators, including adoption penetration, active usage, feature utilization, time to value, adoption velocity, and forecast accuracy. Deliver concise, insight-driven

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-manager-forecasting-strategy-at-salesforce-35520e

Source: https://jobsbylevel.com/jobs/senior-manager-forecasting-strategy-at-salesforce-35520e

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