# Senior Manager, Know Your Customer (KYC) Advisory Program Oversight at Capital One

Capital One is hiring a Senior Manager, Know Your Customer (KYC) Advisory Program Oversight. Level rates it Little AI ●○○○; you can [apply on Capital One](https://jobsbylevel.com/go/7c82e19e-2d96-43f3-9508-cdf9afed79d5?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. McLean, VA.

## Details

- Company: [Capital One](https://jobsbylevel.com/companies/capital-one)
- AI level: AI Level 1 (score 35 out of 100)
- Location: McLean, VA
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/7c82e19e-2d96-43f3-9508-cdf9afed79d5?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-manager-know-your-customer-kyc-advisory-program-oversight-at-capital-one-b17ba7

## Description

Senior Manager, Know Your Customer (KYC) Advisory Program Oversight The Senior Manager, Know Your Customer (KYC) Advisory Governance performs a key risk management role (second line of defense) to help ensure corporate initiatives and line of business processes comply with applicable Anti-Money Laundering (AML) laws, regulations and guidance. While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to lines of business as a subject matter expert, and executing or participating in corporate processes. The role will help to establish an effective risk control environment and address regulatory/compliance requirements while ensuring consistency among Enterprise KYC and Advisory across Capital One Lines of Business. The role will facilitate transparency and proactive engagement between all areas of AML and the lines of business (LOBs) by launching new or enhancing existing engagement forums/models, as well as create mechanisms (e.g. through the regular risk review processes, new reporting, etc.) to ensure visibility of AML program status for each LOB including early indicators of emerging risks or changing behaviors. Key Responsibilities : . Lead projects and initiatives with KYC and Higher Risk Banking Relationships (HRBR) impact: Set strategic direction, challenge existing approaches, align stakeholders, and drive actionable solutions to strengthen enterprise risk management Lead cross-functional engagement with AML Legal, Advisory, ESRA, and LOBs by developing actionable project plans, driving remediation, and documenting decisions and risk implications through executive summary memos. Establish and lead KYC forums to resolve critical migration risks through coordinated remediation and executive escalation. Oversee acquired portfolios to ensure AML and KYC compliance. Lead the implementation and execution of various end-to-end work streams to improve the overall AML Risk Program. Advise the line of business on application of AML requirements in the areas of process development, development of controls and monitoring, remediation and corrective action of compliance breakdowns, and changes in law, regulation and regulatory guidance. Oversee, credibly challenge, and assess the AML risk business environment with respect to managing and mitigating AML risk and establish processes to ensure effective and timely implementation of regulatory requirements. Stay current on the changing AML regulatory landscape and understanding the impacts to Capital One lines of business. Lead AML Advisory forums to ensure consistency among Capital One Lines of Business ensuring continuous improvement of local AML risk management processes. Review inquiries from AML Advisors and line of business and provide guidance, support issue resolution/remediation, and escalate risks/concerns as needed. Oversee Enterprise KYC response to Audit, Regulatory, and other reviews of the AML program as necessary. Create and present materials to stakeholders of various levels (including business leadership) to promote AML Compliance initiatives and provide updates on AML program health. Strengthen Customer Due Diligence (CDD) requirements through forums like the Emerging Risk Council while balancing risk appetite and business objectives, including establishing frameworks (e.g., VASP) for future integrations. Conduct industry benchmarking on KYC components such as periodic review frequency and effectively address leadership concerns regarding review triggers. Expand organizational expertise by educating Advisory teams on emerging KYC trends, industry practices, and regulatory actions. Provide oversight and effective challenge for Launch Initiatives and AML Change Management. Manage and support Exam, Audit, and Money Laundering Risk Assessment (MLRA) KYC activities. Oversee the development and administration of KYC Computer-Based Training (CBTs). This role is designated

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