# Senior Manager - Sales (Expansion) (m/f/d) at Freshworks

Freshworks is hiring a Senior Manager - Sales (Expansion) (m/f/d) in Berlin, Germany. Level rates it Little AI ●○○○; you can [apply on Freshworks](https://jobsbylevel.com/go/79aac036-09b6-4bbc-a1a8-f9ae5f5b215d?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Remote (Berlin, Germany).

## Details

- Company: [Freshworks](https://jobsbylevel.com/companies/freshworks)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Remote (Berlin, Germany)
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/79aac036-09b6-4bbc-a1a8-f9ae5f5b215d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-manager-sales-expansion-m-f-d-at-freshworks-ece63e

## Description

Software should help a business move as one. But too often, disconnected systems, scattered data, and fragmented workflows get in the way. Freshworks is building a better way: AI-powered, unified service operations that turn complexity into coordinated action. Our platform brings together people, AI, data, and workflows so IT and service teams can anticipate what matters, act faster, and keep the business moving forward together. Organizations including Bridgestone, McLaren, New Balance, S&P Global, and Sony Music trust Freshworks to power the services their employees and customers depend on every day. We bring that same belief in coordinated action to how we work by giving people the ownership to make bold moves at speed, and a team that moves with them. As Senior Manager – Sales (Expansion) , you will lead and develop our Expansion Sales organisation across the Central region, driving sustainable revenue growth within our existing Enterprise and strategic customer base. You will have full responsibility for the team's sales performance, revenue targets and execution, leading a team of Account Managers to identify, develop and close expansion opportunities. You will own the Expansion sales strategy, drive operational excellence and build a high-performing team that consistently delivers against its targets. Working closely with the Regional Sales Director and the broader leadership team, you will play a key role in shaping and executing the regional business strategy, strengthening our market presence and accelerating growth. This is a hands-on sales leadership role in a high-growth environment, requiring strong commercial acumen, a growth mindset, resilience, and the ability to translate strategy into execution. Sales Leadership & Revenue Growth Own and drive the Expansion sales strategy and execution across the Central region, ensuring consistent delivery against quarterly and annual revenue targets. Lead, manage and inspire a high-performing team of Account Managers, taking accountability for their sales performance, productivity and development. Drive a strong sales culture focused on revenue growth, customer value, accountability and consistent execution. Identify and accelerate expansion opportunities across the existing customer base through upsell, cross-sell and strategic account growth. Drive rigorous sales execution, including pipeline generation, opportunity management, deal strategy, negotiation and closing. Own sales forecasting, pipeline management and reporting, ensuring accuracy, transparency and proactive risk management. Actively support the team on strategic and complex opportunities to maximise deal progression and closing success. Strategy & Go-to-Market Execution Partner closely with the Regional Sales Director and leadership team to define and execute the overall regional business strategy. Develop and implement regional sales plans and go-to-market strategies to maximise growth potential across the customer base. Identify opportunities to improve sales productivity, commercial performance and execution. Build strong relationships with key customers and executive stakeholders, supporting the team in developing strategic partnerships and unlocking growth opportunities. Stay close to market developments, industry trends and competitors to identify new opportunities. People Leadership & Talent Development Recruit, onboard and develop top sales talent, building a strong and scalable Expansion Sales organisation. Provide continuous coaching, feedback and performance management to strengthen individual and team capabilities. Establish clear performance expectations and foster a culture of ownership, accountability, collaboration and continuous improvement. Act as a role model and cultural ambassador, fostering an inclusive and high-performance working environment. Cross-functional Collaboration Build strong partnerships with New Business Sales, Business Development, Customer Success, Solution Engineering

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-manager-sales-expansion-m-f-d-at-freshworks-ece63e

Source: https://jobsbylevel.com/jobs/senior-manager-sales-expansion-m-f-d-at-freshworks-ece63e

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-manager-sales-expansion-m-f-d-at-freshworks-ece63e.

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