# Senior Operational Risk Manager at Pay.UK

Pay.UK is hiring a Senior Operational Risk Manager in London, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Pay.UK](https://jobsbylevel.com/go/a5340b3c-d793-48a9-b062-4c57879bfb7d?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. London.

## Details

- Company: [Pay.UK](https://jobsbylevel.com/companies/pay-uk)
- AI level: AI Level 1 (score 38 out of 100)
- Location: London
- Posted: October 22, 2026
- Apply: https://jobsbylevel.com/go/a5340b3c-d793-48a9-b062-4c57879bfb7d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-operational-risk-manager-at-pay-uk-cd3b4b

## Description

Senior Operational Risk Manager - 12m FTC, London Join Pay.UK as a Senior Operational Risk Manager and use your operational risk experience in an organisation that supports payment services people and businesses rely on every day. You will work in a setting where more than 12.5 billion transactions worth over £11 trillion were processed in 2025, helping keep our risk framework clear, practical and well governed. Accountabilities Maintain operational risk processes, registers and control assessments across payment services and business areas. Review risk events, control gaps and action plans, and record clear follow up through to closure. Prepare concise risk reports, dashboards and papers for governance forums and senior stakeholders. Analyse incidents, near misses and emerging risks, identify root causes and support corrective actions. Work with colleagues across the business to keep risk assessments, policies and evidence current and consistent. Support audit, assurance and regulatory activity by providing accurate documentation and timely responses. Qualifications, Skills and Experience Experience managing operational risk in financial services, payments or another regulated environment. Working knowledge of risk and control frameworks, incident management and risk reporting. Experience preparing clear papers, management information and evidence for governance, audit or regulatory review. Ability to analyse operational issues, assess control effectiveness and track remediation actions to completion. Pay.UK Behaviours At Pay.UK, our behaviours are central to who we are and how we operate. They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem. All interview processes will assess the following behaviours: Listen to Find Win-Wins - Empathy, Listening and Understanding Influence with Courage - Influence, Courage Go Horizontal First - Cross Boundary Collaboration Take Ownership - Self Development Opportunity Mindset - Initiative Simplify - Achievement Orientation In addition, all leadership roles are expected to lead by example through the following behaviours: Set Direction - Strategic Planning, Team leadership Hold Colleagues to Account - Accountability Coach & Grow Your Colleagues - Develop Others Inclusivity At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. Who we are Pay.UK is the recognised operator and standards body for the UK's interbank retail payment systems. We provide the infrastructure and services that millions of people and businesses rely on every day, including Bacs, Faster Payments and the Image Clearing System for cheques, the Current Account Switch Service and Confirmation of Payee. Together, these services help keep money moving safely, securely and reliably across the UK and play an important role in supporting the economy. In 2025, the UK's retail payment systems processed more than 12.5 billion transactions worth over £11 trillion. Since its launch in 2013, the Current Account Switch Service has successfully helped consumers and businesses switch more than 12 million current accounts. These services help people receive their salaries, pay their bills, make payments and manage their finances with confidence. Our purpose is to provide the trusted infrastructure, standards and services that underpin UK retail payments. We deliver safe, resilient and efficient payment systems while working collaboratively with industry, regulators and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-operational-risk-manager-at-pay-uk-cd3b4b

Source: https://jobsbylevel.com/jobs/senior-operational-risk-manager-at-pay-uk-cd3b4b

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-operational-risk-manager-at-pay-uk-cd3b4b.

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