# Senior Operations & Integrations Manager (Social Digital Products) at Procter & Gamble

Procter & Gamble is hiring a Senior Operations & Integrations Manager (Social Digital Products) in Bucharest, Romania. Level rates it Little AI ●○○○; you can [apply on Procter & Gamble](https://jobsbylevel.com/go/bf240beb-4880-48f4-82b9-ca42f614bee1?utm_medium=ai-agent).

AI Level 1, AI centrality 30 out of 100. BUCHAREST OFFICE.

## Details

- Company: [Procter & Gamble](https://jobsbylevel.com/companies/procter-gamble)
- AI level: AI Level 1 (score 30 out of 100)
- Location: BUCHAREST OFFICE
- Posted: November 6, 2026
- Apply: https://jobsbylevel.com/go/bf240beb-4880-48f4-82b9-ca42f614bee1?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-operations-integrations-manager-social-digital-products-at-procter-gamble-e68c66

## Prepare for this job

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## Description

Job Location BUCHAREST OFFICE Job Description The Senior Operations & Integrations Manager is an operational leader who owns the reliability, integrations, and day-to-day operation of cloud-based web applications, APIs, and services on GCP across our Social Digital Products area — spanning the Key Opinion Leader (KOL) / influencer marketing platform and the new Agentic Social Response app. Beyond keeping the lights on, this role sets operational direction, defines reusable integration and reliability patterns, raises the operational bar through governance and mentorship, and partners with architects, engineering, and product leadership to shape the platform roadmap. A core part of the role is managing the external vendor teams that perform day-to-day operations — directing their work, holding them to quality and SLA expectations, and running regular (e.g., monthly) operational reviews — as well as maintaining strong relationships with our integration partners (such as social platforms) to ensure they deliver against our requirements. The role supports the Social Digital Products space and acts as the go-to operational and integrations authority across both products. Key Responsibilities Own operational excellence end-to-end across the KOL platform and the Agentic Social Response app — defining and holding SLOs/SLAs and error budgets, and driving the portfolio toward reliable, observable, self-healing operations across the Next.js UI, FastAPI microservices, and Cloud Spanner / BigQuery data stores. Manage the external vendor teams responsible for day-to-day operations — setting priorities and expectations, directing and reviewing their work, holding them accountable to quality and SLA commitments, and running regular operational reviews (e.g., monthly) with clear metrics, actions, and follow-through. Maintain ongoing relationships with integration partners — including social platforms (Meta, TikTok) and third-party providers — to ensure they deliver against our requirements, influence their roadmaps and timelines, and validate and test the APIs they build (functionality, contracts, performance, and reliability) before and during integration. Lead incident management end-to-end — triage, response, stakeholder communication, and blameless post-incident reviews — and build the runbooks, monitoring, and alerting (Cloud Logging / Monitoring) that keep services healthy and that vendor teams operate against. Set direction for safe delivery and operations — release, change, and environment-promotion practices (dev → stage → prod) that keep deployments auditable, low-risk, and repeatable across both products. Lead the design, hardening, and operation of integrations with social platforms (Meta, TikTok), third-party influencer marketplaces, web-scraping / content-extraction pipelines, brand-guideline systems and internal P&G systems — ensuring resilience, observability, graceful degradation, and maintainability. Own the integration lifecycle and cross-project connectivity — API/versioning strategy, service-to-service authentication (WIF, OIDC, service accounts), networking and VPC-SC perimeter / cross-project egress — partnering with networking and security teams to raise and validate the required bridges and grants. Drive the operationalization of GenAI / agentic capabilities — using Vertex AI (Gemini), OpenAI / Anthropic, and LangChain / LangGraph via P&G's governed GenAI gateway — through guardrails, human-in-the-loop review, evaluation, monitoring, and cost/latency optimization. Operate GCP services (Cloud Run, Cloud Workflows, Cloud Build, Pub/Sub, Secret Manager, Cloud Logging) and lead the platform's evolution toward reusable, self-serve, well-governed operational patterns. Own operational data flows across BigQuery and Cloud Spanner for transactional and analytical workloads — applying parameterized queries, partitioning, clustering, and cost-aware design — and support embedded Looker / LookML reporting for operational and

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