# Senior Operations Manager at Nationwide

Nationwide is hiring a Senior Operations Manager. Level rates it Little AI ●○○○; you can [apply on Nationwide](https://jobsbylevel.com/go/1ab62f1d-45e5-40a0-a1b7-d24fbebd7d7e?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (United Kingdom).

## Details

- Company: [Nationwide](https://jobsbylevel.com/companies/nationwide)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (United Kingdom)
- Posted: October 23, 2026
- Apply: https://jobsbylevel.com/go/1ab62f1d-45e5-40a0-a1b7-d24fbebd7d7e?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-operations-manager-at-nationwide-111c78

## Prepare for this job

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## Description

This role sits within the Economic Crime First Line function, Protect, and supports a major banking integration programme bringing together Financial Crime and Fraud capabilities to build a strong, scalable and sustainable Economic Crime control environment. The role is accountable for leading Financial Crime Change and Run resources, with line management responsibility for colleagues within the team, and coordinating the workstreams required to integrate processes, systems and controls across both banks. It will apply appropriate delivery methodologies, drive disciplined planning and progress reporting, and produce high-quality senior management packs that clearly articulate delivery status, risks, dependencies, decisions and outcomes. The role will champion accountability, excellence and continuous improvement, balancing strategic outcomes, roadmap priorities, regulatory requirements and capacity and cost constraints to safeguard Members through a robust and future-proof Economic Crime control environment. This is an 18-month Fixed Term Contract secondment opportunity. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you’ll be doing In this role, you’ll lead the Financial Crime programme of work that brings together processes, systems and controls across both banks. You’ll provide effective line management, coaching and development for Financial Crime colleagues, while coordinating workstreams, maintaining clear delivery plans and ensuring milestones, dependencies, risks and issues are actively managed and escalated. You’ll oversee the deployment of people and skills across Change and Run activity, aligning capacity to agreed priorities and addressing resource constraints. You’ll translate complex delivery activity into concise, senior-ready updates and clear management information packs that demonstrate progress, challenges, decisions and outcomes. Working closely with Operations, Risk, Technology, Transformation and other business teams, you’ll ensure integrated controls are practical, sustainable and able to withstand audit and regulatory scrutiny, while promoting strong governance, accountability and continuous improvement throughout delivery. About you The minimum requirements for this role are: Demonstrable experience of leading sizeable Financial Crime Operations teams and complex portfolios of Change and Run activity, with strong delivery, control, audit and regulatory outcomes An experienced senior operations leader with extensive knowledge of Financial Crime processes, controls and regulatory expectations, together with a disciplined approach to planning, prioritisation, performance and resource management Significant transformation and integration experience, including the convergence of operating models, processes, systems, data and controls across complex banking environments Proven ability to build trusted relationships and influence senior stakeholders across Operations, Risk, Compliance, Technology, Transformation, Finance and Workforce Planning to resolve dependencies and deliver shared outcomes Clear communication skills, with the ability to turn complex information into clear executive reporting,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-operations-manager-at-nationwide-111c78

Source: https://jobsbylevel.com/jobs/senior-operations-manager-at-nationwide-111c78

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