# Senior Operations Processor at Wells Fargo

Wells Fargo is hiring a Senior Operations Processor. Level rates it Little AI ●○○○; you can [apply on Wells Fargo](https://jobsbylevel.com/go/b2089beb-5b44-431c-ab58-a1aa56c1a62f?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. DES MOINES, IA.

## Details

- Company: [Wells Fargo](https://jobsbylevel.com/companies/wells-fargo)
- AI level: AI Level 1 (score 36 out of 100)
- Location: DES MOINES, IA
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/b2089beb-5b44-431c-ab58-a1aa56c1a62f?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-operations-processor-at-wells-fargo-4de50b

## Description

About this role: At Wells Fargo, a Senior Operations Processor performs moderately complex operational and customer support activities, resolves escalated processing and service issues, and helps ensure quality and efficiency. You will use independent judgment, critical thinking, and data to identify trends, improve processes, and support operational goals. This role also partners with internal teams, provides procedural guidance to less experienced staff, and helps identify and escalate potential risks. The ideal candidate will have 2+ years of operations support experience with strong problem-solving, organizational, customer service, and collaboration skills. In this role, you will: Complete moderately complex to complex operational and customer support initiatives from intake through resolution and closure Research and resolve escalated processing, transaction, data, or service issues by evaluating information and applying established procedures Use operational data and quality results to identify trends, root causes, and opportunities to improve process performance Provide subject matter guidance and interpretation of procedures to less experienced staff Contribute to implementation of new or revised processes, controls, and workflow practices within the functional area Apply independent judgment under limited supervision to medium risk work and longer-term deliverables Collaborate with peers, colleagues, managers, and internal customers to resolve issues and achieve service objectives Escalate material risks, control gaps, and exceptions in accordance with established requirements Required Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience applying critical thinking, problem solving, and decision-making to operational issues and exceptions Ability to use data analysis and strategic thinking to identify trends, evaluate alternatives, and recommend operational improvements Experience supporting customer service delivery and using customer needs to inform operational decisions Knowledge of quality assurance practices and operational risk awareness Experience prioritizing work and organizing operational or administrative workflows Ability to collaborate effectively with colleagues and partners to achieve operational objectives Ability to maintain accountability and adapt effectively when managing changing operational priorities and challenges Job Expectations: This position is not eligible for Visa sponsorship Willingness to work on-stie at stated location on the job opening This position offers a hybrid work schedule Relocation assistance is not available for this position Ability to work additional hours as needed Posting Location: DES MOINES, IA 801 Walnut St DES MOINES, IA WEST DES MOINES, IA 800 S Jordan Creek Pkwy WEST DES MOINES, IA Posting End Date: 15 Nov 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-operations-processor-at-wells-fargo-4de50b

Source: https://jobsbylevel.com/jobs/senior-operations-processor-at-wells-fargo-4de50b

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-operations-processor-at-wells-fargo-4de50b.

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