# Senior People Partner at Zendesk

Zendesk is hiring a Senior People Partner for a remote role open to applicants in United States. It pays $157k-$235k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/e168daf7-e4ff-4a5a-a750-49933488c567).

AI Level 1, AI centrality 33 out of 100. Remote (Remote, California, United States of America).

## Details

- Company: [Zendesk](https://jobsbylevel.com/companies/zendesk)
- AI level: AI Level 1 (score 33 out of 100)
- Location: Remote (Remote, California, United States of America)
- Salary: $157k-$235k
- Posted: October 8, 2026
- Apply: https://jobsbylevel.com/go/e168daf7-e4ff-4a5a-a750-49933488c567

## Description

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We’re looking for a strategic, hands-on Sr. HR Business Partner to support our Product Development organization. In this role, you’ll partner with leaders to build healthy, high-performing teams and translate business priorities into practical people plans that help Zendesk build great products, move with focus, and grow sustainably. What you’ll be doing Partner with senior Product Development leaders to shape people strategies that support business goals, organizational health, and long-term growth. Coach leaders through organizational design, workforce planning, talent planning, team effectiveness, and change across a distributed product organization. Use people data, business context, and employee feedback to identify trends, diagnose root causes, and recommend clear, practical actions. Lead complex talent conversations, including performance management, succession planning, employee relations, and development planning, with sound judgment and care. Collaborate with Talent Acquisition, Total Rewards, People Operations, Learning & Development, Employee Relations, and Legal to deliver consistent, scalable people solutions. Help leaders create inclusive, accountable team cultures where people understand priorities, receive meaningful feedback, and can do their best work. Guide leaders through change with thoughtful communication, strong stakeholder management, and a focus on employee experience. Improve People Partner practices and operating rhythms for the Product Development People Team. What you bring to the role 8+ years of progressive HR Business Partner or People Partner experience, including 3+ years supporting senior leaders in a fast-paced technology or SaaS environment. Experience supporting Product, Engineering, Design, Data, or other technical organizations, with an understanding of the operating rhythms and talent needs of product development teams. Strong business acumen and a track record of connecting organization and talent decisions to business outcomes. Demonstrated experience leading organizational design, workforce planning, talent reviews, performance cycles, and change initiatives. Sound judgment in navigating sensitive employee relations, performance, and leadership matters; you know when to coach, when to challenge, and when to bring in the right partners. Confidence using qualitative and quantitative people insights to influence decisions, tell a clear story, and measure impact. A collaborative, direct, and empathetic approach that builds trust with leaders, employees, and cross-functional partners. Comfort working in an AI-enabled workplace, using approved AI tools thoughtfully to improve efficiency and insight while applying human judgment and protecting confidential information. Basic Qualifications 8+ years of HR Business Partner, People Partner, or equivalent strategic HR experience. 3+ years partnering directly with director- and VP-level leaders in a technology, SaaS, or similarly fast-moving environment. Experience supporting organizations of 300+ employees through growth, organizational change, or transformation. Demonstrated expertise in organizational design, talent management, performance management, employee relations, and workforce planning. Ability to use AI-enabled tools responsibly to improve the speed and quality of work, validate outputs, understand limitations, and follow approved privacy and data-security practices. Preferred Qualifications Experience supporting Product Development organizations, including Engineering, Product Management, Product Design, Data, or AI-focused teams. Experience in a global, distributed company and working across multiple employment

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-people-partner-at-zendesk-b306b7

Source: https://jobsbylevel.com/jobs/senior-people-partner-at-zendesk-b306b7

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-people-partner-at-zendesk-b306b7.

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