# Senior Product Manager – Unsecured Lending Operations Product & Transformation at Wells Fargo

Wells Fargo is hiring a Senior Product Manager – Unsecured Lending Operations Product & Transformation. Level rates it Little AI ●○○○; you can [apply on Wells Fargo](https://jobsbylevel.com/go/d48f09e9-553b-44d6-87f1-809c9083ff65?utm_medium=ai-agent).

AI Level 1, AI centrality 29 out of 100. CHARLOTTE, NC.

## Details

- Company: [Wells Fargo](https://jobsbylevel.com/companies/wells-fargo)
- AI level: AI Level 1 (score 29 out of 100)
- Location: CHARLOTTE, NC
- Posted: October 28, 2026
- Apply: https://jobsbylevel.com/go/d48f09e9-553b-44d6-87f1-809c9083ff65?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-product-manager-unsecured-lending-operations-product-transformation-at-wells-fargo-56cbbb

## Description

Senior Product Manager – Unsecured Lending Operations Product & Transformation About this role Wells Fargo is seeking a Senior Product Manager to join the Product and Transformation team within Unsecured Lending Operations (ULO) , with primary focus on Collections and Recovery across the Assist and Recovery domains. This role is responsible for helping define, prioritize, deliver, and optimize product capabilities that improve customer outcomes, operational efficiency, risk management, and business performance across the Collections and Recovery lifecycle. The Senior Product Manager will partner across Product, Technology, Operations, Data Science, Risk, Compliance, Legal, and Control teams to identify opportunities, shape solutions, drive execution readiness, and influence product investment and roadmap decisions. The role will support strategic transformation initiatives including AI/ML-enabled payment assistance, recovery modernization, digital self-service capabilities, and operational process improvements. This individual will contribute throughout the product lifecycle, from discovery and business case development through delivery, validation, adoption, and continuous improvement. Success in this role requires strong analytical thinking, product management expertise, stakeholder leadership, and the ability to translate complex business needs into scalable solutions while balancing customer experience, operational effectiveness, regulatory obligations, and business outcomes. In this role, you will Partner with Domain Leads, Technology teams, Operations leaders, Data Scientists, Risk, Compliance, Legal, and Controls to define product needs, align priorities, and drive delivery of business outcomes across the Collections and Recovery portfolio. Partner with Product Owners and Product Managers within and across domains to align roadmaps, coordinate dependencies, resolve tradeoffs, and deliver integrated customer and operational outcomes. Translate business objectives into actionable delivery work by decomposing epics into features and user stories, defining business requirements, process flows, acceptance criteria, and success measures, and ensuring work is ready for execution. Drive end-to-end product readiness by evaluating customer journeys, operational workflows, decisioning logic, controls, integrations, reporting requirements, and downstream impacts. Lead product discovery and analysis efforts to identify opportunities, define business and customer needs, evaluate alternatives, and provide recommendations that inform product strategy, roadmap priorities, and delivery decisions. Identify and manage risks, dependencies, assumptions, and execution challenges while providing fact-based recommendations to leadership and stakeholders. Influence prioritization decisions across multiple initiatives and stakeholder groups by evaluating customer, operational, financial, technology, and risk tradeoffs to maximize business outcomes. Influence product investment decisions by assessing business value, operational impacts, customer experience considerations, implementation complexity, and risk tradeoffs. Support AI/ML-enabled initiatives through evaluation of use cases, business requirements, model outputs, decisioning logic, operational impacts, governance requirements, and performance outcomes. Lead or support user acceptance testing (UAT), production validation, and post-implementation verification activities as needed to confirm delivered capabilities meet business requirements, customer needs, operational expectations, and control objectives. Monitor product performance and operational outcomes to identify enhancement opportunities, improve adoption, and drive continuous improvement. Establish and enhance product management, analysis, testing, and governance practices that improve delivery quality, scalability, and organizational effectiveness. Communicate product priorities, progress, risks, recommendations, and business

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-product-manager-unsecured-lending-operations-product-transformation-at-wells-fargo-56cbbb

Source: https://jobsbylevel.com/jobs/senior-product-manager-unsecured-lending-operations-product-transformation-at-wells-fargo-56cbbb

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-product-manager-unsecured-lending-operations-product-transformation-at-wells-fargo-56cbbb.

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