# Senior Production Support Engineer at Salesforce

Salesforce is hiring a Senior Production Support Engineer in San Francisco, United States. It pays $149k-$224k a year and Level rates it Little AI ●○○○; you can [apply on Salesforce](https://jobsbylevel.com/go/ce7c9592-0919-4bd2-8ff3-3730e600ca2b?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. California - San Francisco.

## Details

- Company: [Salesforce](https://jobsbylevel.com/companies/salesforce)
- AI level: AI Level 1 (score 34 out of 100)
- Location: California - San Francisco
- Salary: $149k-$224k
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/ce7c9592-0919-4bd2-8ff3-3730e600ca2b?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-production-support-engineer-at-salesforce-13a31c

## Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. What You'll Be Doing & Why It Matters MuleSoft Security Engineering protects the Anypoint Platform and the infrastructure it runs on. As a Senior Security Engineer focused on infrastructure, you will design, build, and operate identity, network, and cloud security controls in AWS. You will work in a FedRAMP environment and meet its security control requirements. Federal regulations restrict access to this environment to U.S. citizens working from the U.S. Core Responsibilities & Scope Implement and maintain security controls that satisfy FedRAMP requirements, mapped to NIST SP 800-53. Engineer secure network architecture in AWS: VPC design, segmentation, security groups, NACLs, Transit Gateway, PrivateLink, WAF, and egress controls. Design and improve identity and access management: IdP integration, SSO, federation (SAML, OIDC, OAuth), IAM roles and policies, least privilege, privileged access, secrets management, and KMS key management. Build and maintain infrastructure as code in Terraform, including reusable modules, secure defaults, policy-as-code, and automated guardrails. Harden and secure Linux systems and containers, including host baselines, runtime security, and Kubernetes workloads. Support continuous monitoring: vulnerability remediation within required timelines, POA&M tracking, and evidence collection for audits. Automate control validation and evidence gathering. Partner with Engineering, SRE, and Compliance to embed security into the SDLC and deployment pipelines. Contribute to incident response and detection engineering, including logging, SIEM integration, and alerting. Produce clear technical documentation and architecture reviews, and mentor other engineers. Minimum Requirements 5+ years in security engineering, cloud security, or infrastructure security. Experience implementing and meeting security controls in a FedRAMP environment, or an equivalent framework (for example, NIST 800-53, NIST 800-171, or CMMC). Solid knowledge of NIST security controls, including control families, baselines, and how to map them to technical implementations. Strong, hands-on Terraform skills, including module design, state management, and CI/CD-driven deployments. Deep experience with network security engineering in AWS (VPC, Transit Gateway, security groups, WAF, GuardDuty, Security Hub, Config, CloudTrail). Hands-on identity engineering: IdPs, SAML, OIDC, OAuth 2.0, and directory and authentication protocols (LDAP, Kerberos), plus AWS IAM and KMS. Strong understanding of TLS and PKI, including certificate lifecycle management and secure protocol configuration. Strong Linux systems and container experience. Proficiency in a scripting language (Python, Go, or Bash). Strong written and verbal communication, including working with auditors and engineering teams. U.S. citizenship and the ability to work from the U.S., as required by federal regulation for access to the FedRAMP environment. Willingness to complete additional screening or background checks as required. Preferred Qualifications Practical experience using AI tools to accelerate engineering work, with sound judgment in reviewing AI-generated code and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-production-support-engineer-at-salesforce-13a31c

Source: https://jobsbylevel.com/jobs/senior-production-support-engineer-at-salesforce-13a31c

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