# Senior Program Manager, External Fulfillment at Amazon

Amazon is hiring a Senior Program Manager, External Fulfillment in Tokyo, Japan. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/76f91571-2475-435b-acba-d4467665e8e9?utm_medium=ai-agent).

AI Level 1, AI centrality 10 out of 100. JP, 13, Tokyo.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 10 out of 100)
- Location: JP, 13, Tokyo
- Posted: June 10, 2026
- Apply: https://jobsbylevel.com/go/76f91571-2475-435b-acba-d4467665e8e9?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-program-manager-external-fulfillment-at-amazon-ee35b8

## Prepare for this job

The job page lists 4 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/senior-program-manager-external-fulfillment-at-amazon-ee35b8

## Description

Imagine designing the logistics network that will define Amazon Japan's next chapter of growth. We are looking for a Senior Program Manager to join the External Fulfillment (EF) Planning Team within Amazon Japan's Operations Division — a team that sits at the intersection of strategy, execution, and innovation. What is EF? External Fulfillment operates fulfillment centers run by 3PL partners and vendors — not Amazon's own FCs. These sites specialize in large, heavy, and temperature-sensitive products that demand unique logistics solutions. By scaling this network, the EF team unlocks product selection that customers never thought they could get delivered fast — and delivers it at speeds that redefine expectations. What you'll own: You will own the end-to-end lifecycle of EF sites — launching new logistics centers and managing them as a business after go-live. This isn't project management that ends at launch; you build it, then you run it. Why this role is special: Few positions offer this vantage point. You'll see the entire business landscape — from site development to operational readiness to ongoing performance — and translate that view into action. You'll architect logistics centers with capabilities that don't exist yet, enabling Amazon to enter new product categories and business models. If you want to leave a visible, lasting mark on how millions of customers receive their orders, this is the role. We welcome bold thinkers from diverse industries. Whether your background is in logistics, consulting, manufacturing, or something entirely different — if you thrive on complexity and want to build at scale, we want to hear from you. At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture. == アマゾンジャパン オペレーションズ部門のEF（External Fulfillment）プランニングチームにて、シニアプログラムマネージャーを募集します。 EFとは何か EFは、アマゾン自社のフルフィルメントセンター（FC）ではなく、3PLパートナーやメーカー・卸売企業が運営する物流拠点で注文処理・配送を行う事業です。大型品、重量品、温度管理品など、自社FCでは対応しにくい商材を中心に取り扱っています。このネットワークを拡大することで、お客様に幅広い品揃えと速い配送を提供し、アマゾンの事業成長を支えています。 このポジションが担う仕事 EF拠点のライフサイクル全体 — 新規物流センターの立ち上げと、稼働後の事業管理 — をオーナーとして担います。ローンチして終わりではなく、自分で立ち上げ、自分で運営する。それがこのポジションです。 このポジションの特徴 拠点開発からオペレーション設計、稼働後のパフォーマンス管理まで、ビジネスの全体像を見ながら意思決定できる立場にあります。既存の枠組みにない機能を持つ物流センターを構想し、アマゾンが新しい商材カテゴリーに参入する基盤を作る仕事でもあります。自分の仕事が、数百万人のお客様の配送体験に直接つながる実感を持てるポジションです。 物流、コンサルティング、製造業、その他どの業界出身でも構いません。複雑な課題を構造化し、スケールのある仕組みを作ることに面白さを感じる方からの応募を歓迎します。 Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。 AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。 Key job responsibilities ■ Lead the Launch of New EF Sites: Own the end-to-end launch process for new EF logistics centers. Coordinate with Supply Chain, Retail, Real Estate, and 3PL partners to drive site readiness — from vendor selection and contract negotiation through operational go-live. Manage timelines, resolve cross-functional blockers, and ensure each site launches on schedule and meets quality standards. ■ Drive Post-Launch Business Management: Once a site is operational, own its business performance. Manage P&L, lead QBRs with 3PL partners, identify and execute cost optimization initiatives, and monitor operational KPIs to ensure sustained performance. Proactively address issues before they impact customer experience or cost targets. ■ Propose and Implement Logistics Network Solutions: Identify logistics challenges that could constrain business growth. Propose concrete solutions — whether reconfiguring the network, launching specialized centers for new product categories, or improving existing site capabilities. Collaborate cross-functionally to turn proposals into reality at speed. ■ Participate in Network Capacity Planning:

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