# Senior Retail Labour and Productivity Manager at LEGO

LEGO is hiring a Senior Retail Labour and Productivity Manager in London, United Kingdom. Level rates it Little AI ●○○○; you can [apply on LEGO](https://jobsbylevel.com/go/937270c5-f29b-403a-a54a-236c77a0e924?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. London.

## Details

- Company: [LEGO](https://jobsbylevel.com/companies/lego)
- AI level: AI Level 1 (score 34 out of 100)
- Location: London
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/937270c5-f29b-403a-a54a-236c77a0e924?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-retail-labour-and-productivity-manager-at-lego-dce95a

## Description

Job Description Do you want to play a key role in further developing retail labour management and productivity capabilities of a world-class brand like the LEGO Brand? Do you think you have what it takes to help deliver awesome LEGO Brand and shopping experiences to our shoppers and consumers all over the world? About the role As our Senior Retail Labour and Productivity Manager, you'll lead the operationalisation of labour planning and productivity across LEGO Brand Retail, within the strategy, frameworks and governance established by the Director, Labour Workforce Management, to whom you'll report. You'll lead the development and continuous improvement of labour-planning, budgeting, forecasting, productivity and analytics capabilities across AMS and EMEA, translating business needs into scalable planning approaches, clear insights and actionable recommendations. Working across multiple functions and regions, you'll lead recurring planning and analytical delivery, while connecting demand forecasts, store workload and service expectations to labour requirements, budgets and investment decisions. Required Qualifications Demonstrated 5+ years' experience in retail labour planning, workforce management, retail operations, productivity or related fields within a complex multi-site organisation. Delivered labour budgeting, forecasting, workload modelling and activity-based labour-planning practices to support retail operations. Implemented labour-planning methodologies, processes or tools across multiple markets or business areas . Analysed labour and productivity data independently, developed scenarios and translated findings into actionable recommendations. Demonstrated a good understanding of workforce management (WFM) systems and how labour planning connects with scheduling capabilities. Led cross-functional alignment across Operations, Finance, People, Payroll, Digital, Technology and Data & Analytics to implement labour-planning methodologies across multiple markets. Demonstrated the ability to independently prioritise complex initiatives, influence senior stakeholders and resolve competing requirements , recognising when material decisions require escalation. What you'll build Labour-planning models that connect demand, workload and service expectations with labour requirements. Budgeting, forecasting and reforecasting approaches that support informed operational and labour-investment decisions. Productivity analysis and activity-based models that identify opportunities to improve labour effectiveness. Consistent labour-performance reporting, validated data inputs and actionable insights that support senior leadership decisions. Governance and review routines that support consistent planning, adoption and continuous improvement across AMS and EMEA, within established frameworks and with relevant legal requirements addressed alongside appropriate subject-matter partners. A prioritised roadmap for improving labour-planning models and methodologies, with material changes escalated for Director approval. Business requirements that connect labour planning with workforce-management and scheduling capabilities, in partnership with the WFM Manager and relevant technology teams. Strong partnerships across Operations, Finance, People, Payroll, Digital, Technology and Data & Analytics. If you've worked in a role where you balanced labour requirements, productivity goals and operational realities across multiple locations, you'll feel at home here. What matters most is your ability to combine analytical thinking, practical retail experience and a genuine interest in improving the experience of store colleagues and shoppers through effective planning and technology. Life on the team You'll join the Global Retail Excellence Team, working in a hybrid rhythm with colleagues across regions and functions. The team values curiosity, continuous improvement and shared problem-solving. People work closely together, exchange knowledge openly and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-retail-labour-and-productivity-manager-at-lego-dce95a

Source: https://jobsbylevel.com/jobs/senior-retail-labour-and-productivity-manager-at-lego-dce95a

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-retail-labour-and-productivity-manager-at-lego-dce95a.

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