# Senior Salesforce Developer at LSEG

LSEG is hiring a Senior Salesforce Developer in London, United Kingdom. Level rates it Little AI ●○○○; you can [apply on LSEG](https://jobsbylevel.com/go/9cc1a2bf-8e83-4440-94cd-7d1810d7f0cd?utm_medium=ai-agent).

AI Level 1, AI centrality 30 out of 100. London, United Kingdom.

## Details

- Company: [LSEG](https://jobsbylevel.com/companies/lseg)
- AI level: AI Level 1 (score 30 out of 100)
- Location: London, United Kingdom
- Posted: October 30, 2026
- Apply: https://jobsbylevel.com/go/9cc1a2bf-8e83-4440-94cd-7d1810d7f0cd?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-salesforce-developer-at-lseg-52a042

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/senior-salesforce-developer-at-lseg-52a042

## Description

Role Purpose The role is accountable for the strategic management, governance, operational excellence, and continuous evolution of the Salesforce platform, which underpins key business capabilities across Client Services, Onboarding, Sales, Marketing, and Operations. The Senior CRM Engineer will act as the technical lead and trusted advisor for the Salesforce ecosystem, ensuring platform reliability, security, scalability, and alignment with business objectives. The role will drive the delivery of transformational CRM initiatives, AI-enabled capabilities, automation programmes, and platform modernization while maintaining robust operational support and governance standards. Key Responsibilities Salesforce Platform Leadership & Ownership Own the end-to-end Salesforce platform strategy, administration, governance, and operational health. Provide technical leadership for Salesforce architecture, configuration, security, and platform optimization. Establish and maintain platform standards, best practices, operating procedures, and governance frameworks. Lead platform capacity planning, performance monitoring, data quality management, and technical debt remediation. Drive adoption of new Salesforce capabilities, including AI and automation technologies. Operational Support & Service Management Provide leadership and oversight for Level 2 and Level 3 support activities across the Salesforce estate. Ensure timely resolution of incidents, service requests, and production issues in accordance with defined SLAs. Lead root cause investigations and implement sustainable corrective and preventative actions. Manage relationships with internal technology teams, third-party vendors, and Salesforce support. Ensure operational resilience, availability, and continuous service improvement. Solution Delivery & Business Partnership Partner with senior business stakeholders to understand strategic priorities and translate them into scalable Salesforce solutions. Lead requirements analysis, solution design, and delivery of CRM enhancements and transformational initiatives. Provide thought leadership on process automation, customer engagement, AI adoption, and digital transformation opportunities. Act as the primary technology SME for Salesforce-related business initiatives and projects. Mentor team members and provide guidance on solution design and platform capabilities. Release, Change & Environment Management Lead Salesforce release management, deployment governance, and platform upgrade activities. Oversee CI/CD processes, testing strategies, environment management, and production readiness activities. Ensure compliance with enterprise change management, risk management, and deployment standards. Drive release planning and stakeholder communications for platform changes and enhancements. Governance, Risk & Compliance Own Salesforce governance processes, security controls, access management, and compliance activities. Lead audit engagements, security assessments, periodic access reviews, and regulatory compliance activities. Ensure adherence to organizational policies, control frameworks, and Salesforce best practices. Maintain comprehensive platform documentation, architecture artefacts, and operational procedures. Innovation & Continuous Improvement Drive continuous improvement initiatives focused on automation, efficiency, user experience, and platform adoption. Evaluate and implement emerging Salesforce technologies including Agentforce, Einstein AI, Data Cloud, and other strategic capabilities. Contribute to CRM technology roadmaps, investment planning, and future-state architecture. Identify opportunities to optimize business processes and reduce operational overhead through technology innovation. Required Skills & Experience Essential Extensive experience administering, supporting, and enhancing enterprise-scale Salesforce environments. Strong expertise in Salesforce platform architecture, security model, sharing model, data management,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-salesforce-developer-at-lseg-52a042

Source: https://jobsbylevel.com/jobs/senior-salesforce-developer-at-lseg-52a042

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