# Senior Specialist - Customer Integration - Global Service Centre at DP World

DP World is hiring a Senior Specialist - Customer Integration - Global Service Centre in Mumbai, India. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/8e9410ee-19a9-4b7d-853e-5287b008b7a9?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Mumbai, Maharashtra, India.

## Details

- Company: [DP World](https://jobsbylevel.com/companies/dp-world)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Mumbai, Maharashtra, India
- Posted: October 20, 2026
- Apply: https://jobsbylevel.com/go/8e9410ee-19a9-4b7d-853e-5287b008b7a9?utm_medium=ai-agent

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/senior-specialist-customer-integration-global-service-centre-at-dp-world-f2d0cd

## Description

About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. About DP World Global Service Centre DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. Role Purpose: The individual is accountable for planning, tracking and driving execution of strategic initiatives, managing key stakeholder alignment, managing risks and dependencies, driving technology and data integration initiatives. The role leads cross-functional initiatives spanning Commercial, Operations, Finance, Technology, and Data teams to establish standardized processes, integrated systems, and effective governance. The role acts as a central point of coordination between global and regional teams, ensuring alignment, execution discipline, and successful adoption of the POM operating model. Designation: Senior Specialist - customer Integration - Global Service Centre Base Location: Navi Mumbai Key Role Responsibilities: Governance and program management:  Develop and maintain the global POM implementation roadmap.  Coordinate execution of strategic POM initiatives across regions.  Manage project plans, milestones, dependencies, and deliverables, monitor progress against timelines,  risks, and dependencies.  Ensure alignment between regional and global workstreams  Identify opportunities to improve project execution and governance.  Standardize templates, reporting, and project methodologies.  Prepare updates for Steering Committees and leadership reviews.  Drive continuous improvement across the POM programme. Data, Reporting and Analytics:  Partner with Data & Analytics teams to establish a single source of truth for POM reporting.  Support development of executive dashboards and performance reporting.  Lead cross-functional integration initiatives between POM systems and enterprise platforms. Coordinate regional and global teams to ensure timely delivery of system integrations and technology milestones.  Support technology readiness for POM go-live across regions. Technology Landscape:  Develop and maintain the global POM technology roadmap and target-state architecture.  Map and document the current-state and future-state technology landscape across all regions.  Drive alignment across POM, Finance, Operations, Commercial, and Technology teams on

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-specialist-customer-integration-global-service-centre-at-dp-world-f2d0cd

Source: https://jobsbylevel.com/jobs/senior-specialist-customer-integration-global-service-centre-at-dp-world-f2d0cd

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-specialist-customer-integration-global-service-centre-at-dp-world-f2d0cd.

Get job alerts: https://jobsbylevel.com/newsletter