# Senior Specialist - Platform Reliability and Application Support at G42

G42 is hiring a Senior Specialist - Platform Reliability and Application Support in Abu Dhabi, United Arab Emirates. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/bca7a069-f3c0-4ed7-9970-a8a8d3ce2d3f?utm_medium=ai-agent).

AI Level 1, AI centrality 28 out of 100. Abu Dhabi, Abu Dhabi, United Arab Emirates.

## Details

- Company: [G42](https://jobsbylevel.com/companies/g42)
- AI level: AI Level 1 (score 28 out of 100)
- Location: Abu Dhabi, Abu Dhabi, United Arab Emirates
- Posted: October 19, 2026
- Apply: https://jobsbylevel.com/go/bca7a069-f3c0-4ed7-9970-a8a8d3ce2d3f?utm_medium=ai-agent

## Description

Inception42, a G42 company, is the region’s leading innovator of AI-powered domain-specific as well as industry-agnostic products, built on a rich heritage of research and development. Within the G42 ecosystem, Inception functions as the core intelligence layer – transforming data and compute infrastructure into real-world, applied AI solutions. Beyond its commercial endeavors, Inception is committed to creating positive societal impact. For more information, please visit www.inception42.ai Overview: Inception42, a G42 company, is the region’s leading innovator of AI-powered domain-specific as well as industry-agnostic products, built on a rich heritage of research and development. Within the G42 ecosystem, Inception42 functions as the core intelligence layer – transforming data and compute infrastructure into real-world, applied AI solutions. Beyond its commercial endeavors, Inception42 is committed to creating positive societal impact. For more information, please visit www.inceptionai.ai Overview Improve the production reliability of the platforms, products and applications developed by Inception42 for internal users and external customers. You will combine application support experience with engineering to detect problems early, restore service effectively and prevent recurrence. This is a senior individual contributor role focused on application and service reliability. You will investigate across code and runtime dependencies, build useful operational tooling and work closely with Product Engineering to make services easier to operate and recover. Works within Tech Services alongside platform leadership, Product Engineering, Application Support, Azure Cloud, NetSecOps and Information Security. Partners with Application Support on customer cases and communicates directly with internal users and external customers during technical investigations and incidents. Responsibilities: What You’ll Own • Understand assigned services end to end, including user journeys, application components, data flows, runtime behaviour and third-party dependencies. • Implement service level indicators and agreed reliability objectives with service owners, covering user-relevant availability, latency and successful processing. • Build and improve logs, metrics, traces, dashboards and alerting so operational teams can identify customer impact and locate failures quickly. • Diagnose production issues across application code, APIs, queues, databases, containers and underlying services, working with domain engineers where needed. • Read source code and trace execution paths to explain failures; write tested automation, diagnostic tooling and reviewed reliability improvements. • Respond to incidents, coordinate technical recovery for assigned services and provide clear updates on impact, evidence, mitigation and recovery confidence. • Work directly with customers and internal users during complex investigations, explaining findings in accessible language and keeping communication aligned with Application Support. • Improve deployment readiness, health checks and recovery mechanisms with Engineering. Validate changes through staged rollout, operational checks and agreed rollback criteria. • Identify capacity limits and failure modes; conduct performance and resilience testing, including dependency failure and service recovery exercises. • Use incident reviews, reliability trends and error-budget consumption to propose improvement priorities and eliminate repetitive manual operational work. • Maintain runbooks, secure operational access and clean handovers; share knowledge and drive corrective actions through to verified outcomes. • Within the first six months: Assigned services have documented dependencies, useful health indicators and actionable runbooks; Priority observability and recovery gaps are addressed, with clear incident and customer communication; Initial engineering improvements reduce a measurable source of failure or manual operational

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-specialist-platform-reliability-and-application-support-at-g42-2be9d5

Source: https://jobsbylevel.com/jobs/senior-specialist-platform-reliability-and-application-support-at-g42-2be9d5

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-specialist-platform-reliability-and-application-support-at-g42-2be9d5.

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