# Senior / Staff Product Analyst - (Logistics, Service) at Delivery Hero (talabat)

Delivery Hero (talabat) is hiring a Senior / Staff Product Analyst - (Logistics, Service) in Berlin, Germany. Level rates it Little AI ●○○○; you can [apply on Delivery Hero (talabat)](https://jobsbylevel.com/go/dbbb0649-7875-4c82-9b67-ee5fa2052540?utm_medium=ai-agent).

AI Level 1, AI centrality 25 out of 100. Berlin, Germany.

## Details

- Company: [Delivery Hero (talabat)](https://jobsbylevel.com/companies/delivery-hero-talabat)
- AI level: AI Level 1 (score 25 out of 100)
- Location: Berlin, Germany
- Posted: October 30, 2026
- Apply: https://jobsbylevel.com/go/dbbb0649-7875-4c82-9b67-ee5fa2052540?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-staff-product-analyst-logistics-service-at-delivery-hero-talabat-7cbcdb

## Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We push hard, learn quickly and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative and ready to dive deep into meaningful work, you’ll fit right in. Test fast. Learn faster. As a Staff or Senior Product Analyst to spearhead the data strategy for our Logistics Service product line. You will move beyond simple reporting to shape the future of our product through rigorous hypothesis testing and by converting massive datasets into high-impact strategic narratives. You will also tackle one of the industry's toughest challenges, automating customer support at a scale of billions of orders. Depending on your domain of focus, you will drive initiatives on cost-efficient chatbots, agent productivity, automated problem resolution, or predictive models for voucher and compensation issuance, all while balancing customer satisfaction with financial efficiency. The Service product line is where we ensure an amazing delivery and post-order experience for customers, riders, and vendors globally through user support applications, agent CRM products and chatbots. You'll join our Product Analytics team, embedded directly within the product organization, where we foster a "data-first" culture that drives tangible change in product development. In our Logistics Team, you'll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for customers, riders, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail. Define the North Star: Develop and refine product metrics and leading indicators that accurately reflect product health, customer satisfaction, and business viability. Influence Roadmap: Use quantitative analysis to look beyond the numbers, providing the insights that empower Product Managers and Engineers to decide what to build and why, and Performance teams on how to localize solutions in the most efficient way. Drive Experimentation: Plan, execute and analyze A/B tests and guide product and operations teams on methodology, design, interpretation, and decision-making, to ensure we only ship impactful features. Build for Scale: Drive the development of scalable analytics infrastructure and self-service capabilities, ensuring data quality and accessibility across the organization. Level up with GenAI: Push the frontier of analytics with GenAI, adapting our data stack and ways of working to match. Elevate the Team: Provide technical guidance and mentorship to other analysts, fostering a culture of knowledge-sharing, rigorous peer review, and technical excellence. Act as a quality gatekeeper and champion a data-driven mindset across the Product and Tech teams. Education and experience: Bachelor's degree in a quantitative field and 5+ years of experience as a Product Analyst, Data Scientist, or similar role, preferably within fast-paced tech environments or marketplaces. Strategic Thinking: Ability to translate abstract business goals into concrete analytics roadmaps. You understand the "business of the product." SQL and Python: Expert-level SQL skills with practical experience on large-scale data platforms (e.g., BigQuery, Snowflake), and solid Python skills for complex analytics and data visualization. Data Curation: Proven ability to design, build, and optimize data pipelines. You take

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Source: https://jobsbylevel.com/jobs/senior-staff-product-analyst-logistics-service-at-delivery-hero-talabat-7cbcdb

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