# Senior Technical Account Manager - Turkey (Istanbul), Unified Operations at Amazon

Amazon is hiring a Senior Technical Account Manager - Turkey (Istanbul), Unified Operations for a remote role open to applicants in Türkiye. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/9830224c-3fb7-405b-a37b-07c9cc84d6c3?utm_medium=ai-agent).

AI Level 1, AI centrality 10 out of 100. Remote (TR, Istanbul).

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 10 out of 100)
- Location: Remote (TR, Istanbul)
- Posted: September 18, 2026
- Apply: https://jobsbylevel.com/go/9830224c-3fb7-405b-a37b-07c9cc84d6c3?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=senior-technical-account-manager-turkey-istanbul-unified-operations-at-amazon-96c894

## Prepare for this job

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## Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support and Unified Operations Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security, and more. This is not a sales role but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. The Role As a TAM you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB and RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support and Unified Operations customers. If you wish to be at the forefront of innovation come join us! The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities • You'll advise on solutions, provide technical guidance, and advocate for the customer * Ensure AWS environments remain operationally healthy whilst reducing cost and complexity * Develop trusting relationships with customers understanding their business needs and technical challenges * Using your technical acumen and customer obsession you'll drive technical discussions regarding incidents, trade-offs, and risk management * Consult with a range of partners from developers through to C-suite executives * Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers * With a bias for action you'll proactively find opportunities for customers to gain additional value from AWS * Provide detailed reviews of service events, monthly and quarterly metrics, detailed pre-launch planning * Solve a variety of problems across different customers as they migrate their workloads to the cloud About the team Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We

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