# Senior Technical Consultant, HRSD / GBS ServiceNow - (Global role) at Atos

Atos is hiring a Senior Technical Consultant, HRSD / GBS ServiceNow - (Global role) in Mexico City, Mexico. Level rates it Little AI ●○○○; you can [apply on Atos](https://jobsbylevel.com/go/0b6b147c-a9e5-489b-adef-ca6909bd4a21?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Mexico City.

## Details

- Company: [Atos](https://jobsbylevel.com/companies/atos)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Mexico City
- Posted: October 16, 2026
- Apply: https://jobsbylevel.com/go/0b6b147c-a9e5-489b-adef-ca6909bd4a21?utm_medium=ai-agent

## Description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements. With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts. About Atos Group Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Senior Technical Consultant, HRSD / GBS ServiceNow - (Global role) Location: Mexico (any state) Language: English advance. Role Summary We are looking for an experienced ServiceNow Human Resources Service Delivery and Global Business Services (HRSD/GBS) Technical Consultant who will design, configure, implement, integrate, and support enterprise ServiceNow solutions that improve employee services and shared-service operations. The successful candidate must hold a current ServiceNow certification relevant to HRSD and have proven experience delivering complex, enterprise-scale HRSD implementations. The role will work closely with Solution and Technical Architects, providing detailed product and technical design input and translating HR, employee experience, shared-service, security, data privacy, and operational requirements into secure, scalable, and supportable solutions. In this global role, you will design and deliver next-generation AI-powered solutions, intelligent workflows, and reusable accelerators that strengthen our ServiceNow portfolio and help shape the future of digital transformation. The candidate must be comfortable working with senior executives, HR and GBS leadership, shared-service teams, process owners, legal and compliance teams, enterprise architects, security teams, and technical delivery resources. Key Responsibilities HRSD and GBS Delivery Lead technical delivery across requirements, design, configuration, testing, deployment, and transition to support. Configure and implement HR Case and Knowledge Management, Employee Center and Employee Center Pro, Enterprise Onboarding and Transitions, Lifecycle Events, Employee Relations where required, Universal Request, Virtual Agent, and enterprise shared-service workflows. Configure HR services, centers of excellence, case types, assignment rules, eligibility, approvals, notifications, knowledge, fulfillment activities, service-level targets, and escalations. Design employee journeys covering onboarding, transfers, promotions, leave, relocation, organizational change, and offboarding. Implement dashboards, reports, workspaces, operational measures, and executive views. Ensure solutions follow ServiceNow product guidance, platform standards, data privacy requirements, and upgrade-safe practices. GBS and Shared-Service Design Support the design of Global Business Services operating models across HR and, where required, finance, procurement, facilities, legal, workplace services, and other enterprise functions. Translate shared-service processes into standardized request, case, knowledge, approval, fulfillment, and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/senior-technical-consultant-hrsd-gbs-servicenow-global-role-at-atos-a9d271

Source: https://jobsbylevel.com/jobs/senior-technical-consultant-hrsd-gbs-servicenow-global-role-at-atos-a9d271

## Cite this page

Level. https://jobsbylevel.com/jobs/senior-technical-consultant-hrsd-gbs-servicenow-global-role-at-atos-a9d271.

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