# Service Delivery Coordinator at Airbus

Airbus is hiring a Service Delivery Coordinator. Level rates it Little AI ●○○○; you can [apply on Airbus](https://jobsbylevel.com/go/c341edad-55f3-4f76-b2c4-2ba80f65b04f?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Newport.

## Details

- Company: [Airbus](https://jobsbylevel.com/companies/airbus)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Newport
- Posted: October 12, 2026
- Apply: https://jobsbylevel.com/go/c341edad-55f3-4f76-b2c4-2ba80f65b04f?utm_medium=ai-agent

## Description

Job Description: SECURITY CLEARANCE: Must have been a UK resident for a minimum of 5 years to be able to obtain SC Security Clearance LOCATION: Newport, South Wales (with some hybrid working available subject to our Hybrid Working Policy) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 37 hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday. There are no core hours on Friday afternoons. Employees may use this flexibility at their discretion, provided they fulfil their contractual working hours and meet business needs (such as urgent deadlines or client requirements) Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight (#ZEROe) to cleaning up space, sustainability is at the heart of our purpose. So, what's your next change? Airbus Cyber Security is looking for a Service Delivery Coordinator to join our expanding Support Team in Newport. Reporting directly to the Support Programme Manager, you will play a vital role in ensuring we seamlessly meet our customer contract obligations. This position offers a fantastic opportunity to drive data analytics, monitor service levels, and implement continuous process improvements within a fast-paced environment (with full training provided in key areas where necessary). HOW YOU WILL CONTRIBUTE TO THE TEAM Conduct data analytics and collate complex information to create comprehensive reports, metrics, and graphical data. Measure and track Service Level Agreements (SLAs) to ensure strict adherence to customer contracts and service expectations. Coordinate regular, essential administrative and support tasks required to maintain compliance across cyber programmes. Make constructive suggestions to continuously improve internal processes, reporting tools, and team work practices. Collaborate with a wide range of internal and external stakeholders, ensuring clear communication and alignment. Maintain high standards of customer support while adapting rapidly to the evolving needs of a fast-paced cyber security environment. ABOUT YOU Experience of data analytics, collating metrics, and producing detailed reports or graphical data to track service performance and SLAs. Experience of service delivery coordination, administrative support, or task management within a dynamic, fast-paced environment. Experience of utilizing strong interpersonal and communication skills to engage effectively with diverse internal and external stakeholders. Experience of identifying operational efficiencies and making constructive suggestions to improve team processes and work practices. Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we’ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process – you

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/service-delivery-coordinator-at-airbus-8dfb33

Source: https://jobsbylevel.com/jobs/service-delivery-coordinator-at-airbus-8dfb33

## Cite this page

Level. https://jobsbylevel.com/jobs/service-delivery-coordinator-at-airbus-8dfb33.

Get job alerts: https://jobsbylevel.com/newsletter