# Service Delivery Manager at Sopra Steria

Sopra Steria is hiring a Service Delivery Manager in Brussels, Belgium. Level rates it Little AI ●○○○; you can [apply on Sopra Steria](https://jobsbylevel.com/go/7d8f5cf4-1343-40f2-9833-97da7a81f20c?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Brussels, Belgium.

## Details

- Company: [Sopra Steria](https://jobsbylevel.com/companies/sopra-steria)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Brussels, Belgium
- Posted: April 24, 2025
- Apply: https://jobsbylevel.com/go/7d8f5cf4-1343-40f2-9833-97da7a81f20c?utm_medium=ai-agent

## Description

Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development. The world is how we shape it. Let’s shape it together. As IT services must serve the business needs, which means they require the oversight and delivery IT services managers can provide. Fluent communication with stakeholders to ensure alignment on business objectives as well as fluency in tools like ServiceNow, 4Me or BMC Remedy will support the role. Our experts are familiar with frameworks like ITIL, ensuring service quality, incident management, and process optimisation. The role’s key responsibilities include the effective management of service desks, and the implementation of continuous improvement strategies. IT Services management is about using problem solving skills to maintain high standards, so the IT Services are never out of step with the business goals. You’ll be familiar with .NET by Microsoft. This open-source, cross-platform framework (compatible with macOS, Windows, and Linux) supports various programming languages, including the ever-popular C#. Thanks to its high-performance runtime, consistent programming model, and extensive library of precoded solutions .NET enables us to incorporate performance, security, reliability, and productivity into our solutions. As the primary point of contact and lead in the service team, exceptional customer experiences are what Delivery/Service Managers are positioned to provide. You’ll anticipate client needs through proactive communication and watch over the delivery process using your skills in efficient resource management, resolving any issues as they happen. Client satisfaction is crucial, so you’ll make sure our IT services align with their needs, driving digital transformation alongside customer satisfaction to exceed expectations. We’re seeking passionate colleagues who are eager to push the boundaries in digital transformation and technology consulting. At Sopra Steria, you’ll have the opportunity to grow your skills in a constructive, collaborative team environment, working on impactful projects that drive change for our clients. If you thrive on challenge and meet (most of) the qualifications below, we look forward to your application! You have knowledge and experience of the following: Project and/or service management within an IT environment Technical insight to lead development teams working in .NET Setting up application life cycle management Presales and sales activities People management and strong communication skills Education: Bachelor’s degree in computer science or a relevant equivalent Languages: English and Dutch or French What we can offer you As a member of one of Europe’s largest digital solutions providers, you’ll benefit from extensive career development opportunities, both local and international. At the Sopra Steria Academy, you’ll be part of a dynamic network of 56,000 professionals at all stages of their careers. With a wide array of offices to explore, you can find your ideal location and take the next step in your career. You’ll become a part of a major Tech player in Europe recognised for its consulting, digital services, and software development. On top of that, you’ll join a team that is called Design & Develop. Our team thrives on genuine connections, flexibility, and continuous learning through training, ensuring we deliver innovative solutions that help clients embrace digital transformation. Specializing in Application Lifecycle Management, Application Modernization, and Digital Experience Management, we apply AI, Cloud, and Security principles to craft tailored solutions across .NET, Java, and Digital platforms. Our

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/service-delivery-manager-at-sopra-steria-f7abb9

Source: https://jobsbylevel.com/jobs/service-delivery-manager-at-sopra-steria-f7abb9

## Cite this page

Level. https://jobsbylevel.com/jobs/service-delivery-manager-at-sopra-steria-f7abb9.

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