# Service Manager, Middle East, Defence at Systematic

Systematic is hiring a Service Manager, Middle East, Defence in Abu Dhabi, United Arab Emirates. Level rates it Little AI ●○○○; you can [apply on Systematic](https://jobsbylevel.com/go/c40c2d63-e3e3-4029-82c5-a9146984d1e6?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. Abu Dhabi, Abu.

## Details

- Company: [Systematic](https://jobsbylevel.com/companies/systematic)
- AI level: AI Level 1 (score 34 out of 100)
- Location: Abu Dhabi, Abu
- Posted: October 5, 2026
- Apply: https://jobsbylevel.com/go/c40c2d63-e3e3-4029-82c5-a9146984d1e6?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=service-manager-middle-east-defence-at-systematic-77842a

## Description

@media screen and (max-width: 699px) { .swapimg {display: none;} .visible-mobile{display: inline;max-width:100%;height: auto;} } @media screen and (min-width: 700px) { .swapimg {display: none;} .visible-desktop{display: inline;max-width:100%;height: auto;} } Services Manager, Middle East – Defence Services Abu Dhabi, UAE About the position Systematic is seeking a Service Manager – Defence Services to join our team in Abu Dhabi, supporting the delivery of mission-critical solutions to Defence customers in the UAE. In this role, you will lead the delivery, deployment, and support of complex projects across the Systematic SitaWare suite, including SitaWare Headquarters, Frontline, and Maritime, alongside emerging capabilities such as SitaWare Insight (data analytics and AI-enabled decision support) and SitaWare Aspire (simulation and training). These solutions are increasingly applied within a multi-domain operational context, spanning land, maritime, and joint environments. As a Manager, you will be responsible for the successful execution of complex Defence projects, ensuring delivery to scope, time, quality, and customer satisfaction. You will coordinate closely with multidisciplinary teams, customers, and development organisations to integrate and deploy operational capabilities in demanding environments. In addition to project delivery, the role includes people management responsibility for designated Services personnel, contributing to team development, planning, and capability growth in close coordination with your line manager and Defence Services leadership. You will also support customer engagement and business growth by contributing to proposals, change requests, and the evolution of service offerings, while playing a role in regional delivery and mobilisation activities across the Middle East as required. This position offers the opportunity to work at the forefront of modern Defence capabilities, supporting customers in adopting integrated C4I, data/AI, and simulation-based solutions to enhance operational effectiveness. Responsibilities and tasks Delivery responsibility for complex Defence Services projects across the SitaWare suite Coordinating activities between our multidisciplinary services, our development team(s) and the customer People manager for allocated staff, including recruitment, performance management, and people development Supporting business development, including forming and scoping solutions, estimating and writing proposals primarily for upsell and change request opportunities on existing accounts Managing projects through KPIs, governance forums, management briefings, and business committee meetings Combining your customer and business understanding with your technical insight, including across multi-domain (land, maritime, joint) operational contexts Preferred competencies Can manage highly complex and agile projects together with the customer, subcontractors, and your team Outgoing, trustworthy, and able to inspire the customer, end-users, senior management, and your team Have a proven track record delivering complex IT or C4I service projects in a geographically dispersed environment Possess leadership experience and the ability to coach, motivate, and manage multidisciplinary teams, including people management responsibilities Have the will and ability to continuously develop yourself and contribute to the development of the team and the company Have a positive attitude and are committed, flexible, and diplomatic in your approach Have the confidence to interact with, communicate, and present to Defence customers Can establish strong, trustworthy, and constructive relationships with customers, partners, employees, and other stakeholders Combine customer and business understanding with technical insight, including across multi-domain (land, maritime, joint) environments Have experience in business capture and proposal activities, including estimation and support to sales Have a general

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/service-manager-middle-east-defence-at-systematic-77842a

Source: https://jobsbylevel.com/jobs/service-manager-middle-east-defence-at-systematic-77842a

## Cite this page

Level. https://jobsbylevel.com/jobs/service-manager-middle-east-defence-at-systematic-77842a.

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