# Servicenow Administrator at Netcompany

Netcompany is hiring a Servicenow Administrator in London, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Netcompany](https://jobsbylevel.com/go/7181d871-d9d5-485d-afb5-7bd9aae8e2d1?utm_medium=ai-agent).

AI Level 1, AI centrality 30 out of 100. London, England, United Kingdom.

## Details

- Company: [Netcompany](https://jobsbylevel.com/companies/netcompany)
- AI level: AI Level 1 (score 30 out of 100)
- Location: London, England, United Kingdom
- Posted: October 22, 2026
- Apply: https://jobsbylevel.com/go/7181d871-d9d5-485d-afb5-7bd9aae8e2d1?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=servicenow-administrator-at-netcompany-6a957c

## Description

Netcompany is one of the fastest growing technology companies in the UK, recognised for disrupting the marketplace and helping to transform the IT sector. We deliver IT Transformation and Delivery services to some of the most well-known organisations in the UK and can count 18% of the FTSE 100 as clients, delivering services across several different sectors. Netcompany have ambitious growth plans for the next few years and will continue to win and deliver multi-million-pound projects, offering a fantastic opportunity for all members of staff to grow with us and carve out a challenging, successful and rewarding career The ServiceNow Administrator is responsible for managing, optimising, and maintaining high-quality ServiceNow AI Platforms using best-practice patterns. This role must balance operational efficiency with long-term platform sustainability and will operate with a high degree of autonomy. Key Responsibilities AI Platform Administration & Governance Administer and oversee ServiceNow instances across multiple environments (Dev, Test, Prod) Establish and enforce configuration standards, guardrails, and best practices Manage system upgrades, patches, and version updates with minimal disruption Monitor platform performance, health, security, and user access controls Configuration & Optimization Configure core capabilities (e.g., AI, ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, ITOM, PA) Implement reusable, scalable components using out-of-the-box functionality Minimize customization and avoid introducing technical debt Optimize system performance and user experience Integration & Data Management Develop and maintain integrations (REST/SOAP APIs, external systems) Manage CMDB and data structures for integrity and accuracy Oversee data imports, exports, and synchronization processes Support API connections and middleware configurations Stakeholder Engagement Work closely with architects and technical leads to align on design standards Provide expert guidance to users and support teams Troubleshoot and resolve platform issues Contribute to documentation, runbooks, and knowledge sharing Continuous Improvement Proactively identify opportunities to improve platform efficiency and sustainability Stay current with ServiceNow updates, emerging capabilities and relevant certifications Required Experience 2+ years hands-on ServiceNow administration experience Experience across multiple modules Advanced configuration capability (workflows, Business Rules, Flow Designer) Experience with integrations and working with APIs Solid understanding of CMDB and CSDM Proven ability to operate independently in a senior capacity ServiceNow Certified System Administrator – mandatory ServiceNow Advanced Administrator – desirable ServiceNow Data Foundations Certification – desirable ITIL 4 / 5 foundation - desirable Key Attributes Delivery-focused and pragmatic Avoids over-engineering solutions Comfortable operating as a senior administrator in a small team Understands trade-offs between speed and sustainability Proactive in improving how the platform is managed and configured Expectations Delivers clean, maintainable configurations from the outset Uses out-of-the-box functionality wherever possible Requires minimal oversight to operate effectively Takes ownership of platform health and user satisfaction Drives best practices across the organization Netcompany Academy Through our Netcompany Academy, we offer a diverse range of courses, seminars and certifications carefully curated to support your development. As you advance in your career, the Academy tailors its offerings to enhance your managerial skills, deepen your understanding of methodologies, hone your leadership abilities, and fine-tune your strategic acumen. As you progress through the content, you’ll naturally take on more responsibility and network with your peers. Benefits include 25 days’ holiday Private Medical Health care via Vitality Pension contribution, Life

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/servicenow-administrator-at-netcompany-6a957c

Source: https://jobsbylevel.com/jobs/servicenow-administrator-at-netcompany-6a957c

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