# Site leader , Super Stores Operations at Amazon

Amazon is hiring a Site leader , Super Stores Operations. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/37c723d7-de7a-4b09-905a-51c734bc1623?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. BR, SP, Osasco.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 37 out of 100)
- Location: BR, SP, Osasco
- Posted: October 27, 2026
- Apply: https://jobsbylevel.com/go/37c723d7-de7a-4b09-905a-51c734bc1623?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=site-leader-super-stores-operations-at-amazon-79fb8e

## Description

We are seeking an experienced and results-driven Site Leader to manage Super Stores operations in the São Paulo. This role is responsible for end-to-end operational performance under the roof — from inbound transfer receipt from feeder FCs through processing, sortation, and dispatch to last mile — ensuring delivery promises of 3 hours or less are consistently met. The Site Leader will own safety, quality, productivity, and cost performance across multiple dispatch cycles daily, driving a culture of operational excellence and continuous improvement. Key job responsibilities - Safety & Compliance: Own site safety culture, drive zero-incident mindset, ensure compliance with all local labor laws and Amazon safety standards; - Operational Performance: Manage inbound receipt, processing, sortation, and dispatch operations across 5+ daily dispatch cycles, ensuring on-time readiness (OTR) - People Leadership: Lead, develop, and engage a team of blue badges and associates; own hiring, onboarding, performance management, coaching, and shift scheduling - Cost & Productivity: Drive labor efficiency targets (throughput per hour, bags/minute), manage headcount planning, overtime utilization, and variable cost per package; identify and implement productivity improvement initiatives - Quality & Defect Management: Own package handling quality, minimize mis-sorts, mis-routes, and damage rates; drive root cause analysis and implement corrective/preventive actions for defects impacting delivery success - Stakeholder Coordination: Partner with Transportation, Last Mile, and upstream FC teams to manage inbound flow, dispatch readiness, and route planning; escalate systemic issues with clear - Metrics & Reporting: Monitor real-time operational dashboards, track KPIs (OTR, throughput, labor utilization, defect rates), and provide daily/weekly performance narratives to senior leadership Basic qualifications - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in managing teams - Work flexible schedule including weekends, nights, and holidays - Experience in a logistics/operations environment - Experience in Business English skills, both verbal and written - Experience in people management Preferred qualifications - 1+ years of performance metrics, process improvement or lean techniques experience - Experience with performance metrics and process improvement and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Source: https://jobsbylevel.com/jobs/site-leader-super-stores-operations-at-amazon-79fb8e

## Cite this page

Level. https://jobsbylevel.com/jobs/site-leader-super-stores-operations-at-amazon-79fb8e.

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