# Site Reliability Engineer II at Mastercard

Mastercard is hiring a Site Reliability Engineer II in Dublin, Ireland. Level rates it Little AI ●○○○; you can [apply on Mastercard](https://jobsbylevel.com/go/58bf3016-a2cd-4adb-92f0-98705938d200?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Dublin, Ireland.

## Details

- Company: [Mastercard](https://jobsbylevel.com/companies/mastercard)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Dublin, Ireland
- Posted: October 27, 2026
- Apply: https://jobsbylevel.com/go/58bf3016-a2cd-4adb-92f0-98705938d200?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=site-reliability-engineer-ii-at-mastercard-e37437

## Description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Site Reliability Engineer II Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all Overview The Gateway Platforms SRE team is looking for a Senior Engineer to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role The role of a site reliability engineer is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A site reliability engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Site reliability engineer iplays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operations, and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/site-reliability-engineer-ii-at-mastercard-e37437

Source: https://jobsbylevel.com/jobs/site-reliability-engineer-ii-at-mastercard-e37437

## Cite this page

Level. https://jobsbylevel.com/jobs/site-reliability-engineer-ii-at-mastercard-e37437.

Get job alerts: https://jobsbylevel.com/newsletter