# Social Impact Solution Coordinator at Serco

Serco is hiring a Social Impact Solution Coordinator. Level rates it Little AI ●○○○; you can [apply on Serco](https://jobsbylevel.com/go/0572328c-0213-4491-afeb-34dffb8ca310?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Remote (Home Based, West Midlands, United Kingdom).

## Details

- Company: [Serco](https://jobsbylevel.com/companies/serco)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Remote (Home Based, West Midlands, United Kingdom)
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/0572328c-0213-4491-afeb-34dffb8ca310?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=social-impact-solution-coordinator-at-serco-fd9e73

## Description

Social Impact Solution Coordinator Home-based – travel as per business need Full Time, Permanent Band 6 / £28,000-£35,000 (dependent on experience) Here at Serco, social value is an important part of how we win new business and deliver positive outcomes for customers, communities and wider society. We are looking for an organised and proactive Social Impact Solutions Coordinator to support our social value activity across a busy pipeline of bids. This is an excellent opportunity for someone who already has some knowledge of social value and is keen to build a long-term career in the field. You may currently work in social value, ESG, responsible business, bid coordination, project support or a related role and be ready to take the next step. An interest in social value is essential, and knowledge of PPN 026 and the Social Value Model would be beneficial. There will also be an opportunity to undertake an ESG apprenticeship, supporting your professional development while gaining practical experience across live bids and social impact projects. As part of this you’ll: You will provide the organisation, coordination and information management that allow our Social Impact Solution Managers to focus on developing high-quality social value solutions. Working across several bids and activities at the same time, you will keep plans, deadlines, documents, evidence and stakeholder contributions on track. You will follow up actions, identify missing information and help ensure that each social value response is accurate, consistent and supported by appropriate evidence. You will: Maintain the social value bid pipeline, trackers, calendars and document libraries. Coordinate meetings, reviews, deadlines, stakeholder inputs and approvals across multiple bids. Prepare agendas and supporting papers, record decisions and actions, and follow up contributors. Help review customer requirements, PPN 026 criteria, Social Value Model requirements and evaluation instructions. Identify incomplete or conflicting information and escalate issues clearly. Coordinate contributions from bid teams, operational colleagues, Finance, Commercial, Procurement and social value specialists. Support the drafting, proofreading and formatting of social value bid responses, implementation plans and presentations. Maintain accurate records of commitments, measures, owners, costs, risks, dependencies and evidence requirements. Support engagement with community organisations and external delivery partners. Maintain libraries of case studies, policies, statistics, certificates and approved bid content. Support bid governance activity, including reviews, feedback, actions and audit trails. Coordinate the handover of successful social value commitments into mobilisation and contract delivery. Collate delivery data and evidence to demonstrate progress against contractual commitments. Identify opportunities to improve templates, trackers, processes and ways of working. What you’ll need to do the role: We are looking for someone who combines excellent organisation and attention to detail with a genuine interest in developing their knowledge of social value. You will also bring: Experience in coordination, administration, bid support, project support, PMO or a similar role. Some knowledge of social value, ESG or responsible business, alongside a clear desire to progress within this field. Excellent organisational skills and the ability to manage competing deadlines across several bids or projects. Strong attention to detail, including document control, record-keeping, proofreading and quality checking. The confidence to request information, follow up actions and constructively challenge incomplete or inconsistent contributions. Strong written and verbal communication skills. The ability to build effective relationships across different teams, seniority levels and external organisations. Good Microsoft 365 skills, particularly Word, Excel, PowerPoint, Teams and SharePoint. The

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/social-impact-solution-coordinator-at-serco-fd9e73

Source: https://jobsbylevel.com/jobs/social-impact-solution-coordinator-at-serco-fd9e73

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