# Social Media Surveillance Officer at TD Bank

TD Bank is hiring a Social Media Surveillance Officer in Toronto, Canada. Level rates it Little AI ●○○○; you can [apply on TD Bank](https://jobsbylevel.com/go/42428440-e4dd-4bd5-b824-a649e0ef53a9?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Toronto, Ontario.

## Details

- Company: [TD Bank](https://jobsbylevel.com/companies/td-bank)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Toronto, Ontario
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/42428440-e4dd-4bd5-b824-a649e0ef53a9?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=social-media-surveillance-officer-at-td-bank-d79373

## Description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Governance & Control Pay Details: $59,500 - $84,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: The Social Media Surveillance Office (SMSO) reports to the Manager, Social Media Surveillance, Wealth Advice Business Controls. This role helps Wealth businesses across Canada use social media confidently and compliantly—balancing advisor enablement with strong regulatory oversight. As a regulatory and policy subject matter expert, you will provide guidance, education and practical solutions to client-facing colleagues, while executing surveillance and review activities aligned to internal standards and Canadian regulatory expectations. You will also support ongoing program evolution, with a focus on requirements of the Canadian Investment Regulatory Organization (CIRO) and TD Brand Standards. Accountabilities and objectives within this role include, but are not limited to: Review and approve social media profiles, posts and communications for Registrants and/or client-facing Wealth employees approved to be Active for business purposes, ensuring alignment to the TD Wealth Social Media Policy, CIRO requirements and TD Brand Standards. Conduct proactive social media monitoring and spot checks across Wealth businesses, identifying trends, emerging risks and coaching opportunities to strengthen compliant use of social platforms. Apply sound judgment and regulatory knowledge to assess materials that vary by social media platform, content type and line of business, translating requirements into clear, actionable guidance. Enable advisors and leaders through education and coaching: provide direction on deficiencies, build job aids and playbooks, and deliver training sessions/presentations to support confident social media usage. Work closely with Wealth Compliance and other Subject Matter Experts to evaluate complex or ambiguous items, resolve issues quickly and ensure consistent interpretation of requirements. Own and drive remediation of findings or deficiencies identified through surveillance, internal/external audits or risk issues, including documentation, root-cause analysis and follow-up with business partners. Maintain strong knowledge of applicable regulatory and compliance requirements, developments and industry trends; proactively share insights and practical guidance tailored to the Wealth businesses supported. Contribute to the achievement of strategies, tactics and training that support compliance/business objectives. Support the implementation and continuous improvement of reporting, programs, processes, policies and surveillance tools to meet or exceed regulatory requirements and industry best practices. Team Contribute to the success of the team and its vision by encouraging open communication, innovation, teamwork and a high degree of professionalism. Contribute to a positive working environment. Actively participate in the performance management process and meet professional/personal development objectives by utilizing maps and external courses as required. Actively participate in regular meetings and coaching sessions Provide guidance, support and coaching to other team members by sharing information, knowledge, expertise and lessons learned. Technical Requirements

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/social-media-surveillance-officer-at-td-bank-d79373

Source: https://jobsbylevel.com/jobs/social-media-surveillance-officer-at-td-bank-d79373

## Cite this page

Level. https://jobsbylevel.com/jobs/social-media-surveillance-officer-at-td-bank-d79373.

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