# Software Development Engineer, AWS Kumo Last-Mile at Amazon

Amazon is hiring a Software Development Engineer, AWS Kumo Last-Mile in Cape Town, South Africa. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/e048803b-47e9-466f-929b-438cf034c778?utm_medium=ai-agent).

AI Level 1, AI centrality 27 out of 100. ZA, Cape Town.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 27 out of 100)
- Location: ZA, Cape Town
- Posted: March 16, 2026
- Apply: https://jobsbylevel.com/go/e048803b-47e9-466f-929b-438cf034c778?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=software-development-engineer-aws-kumo-last-mile-at-amazon-fa09f1

## Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. Kumo is the software engineering organization that scales AWS's support capabilities. Amazon's mission is to be earth's most customer-centric company and this also applies when it comes to helping our own Amazon employees with their everyday IT Support needs. Our team is innovating for the Amazonian making the interaction with IT Support as smooth as possible. We achieve this through multiple mechanisms which eliminate root causes altogether automate issue resolution or point customers towards the optimal troubleshooting steps for their situation. We deliver the support solutions plus the end-user content with instructions to help them self-serve. We employ machine learning solutions on multiple ends to understand our customer's behavior predict customer's intent deliver personalized content and automate issue resolution through chatbots. Amazon knows that a diverse inclusive culture empowers us all to deliver the best results for our customers. We celebrate diversity in our workforce and in the ways we work. As part of our inclusive culture we offer accommodations during the interview and onboarding process. If you'd like to discuss your accommodation options please contact your recruiter who will partner you with the Applicant-Candidate Accommodation Team (ACAT). You may also contact ACAT directly by emailing acat-africa@amazon.com. We want all Amazonians to have the best possible Day 1 experience. If you've already completed the interview process you can contact ACAT for accommodation support before you start to ensure all your needs are met Day 1. Key job responsibilities • In our team engineers have the opportunity to contribute to the complete vertical stack of an SOA based system which is horizontally connected to most systems in the larger Amazon ecosystem. Our SDEs use a variety of open source technologies native AWS services as well as services internal to AWS. We code mostly in Kotlin Java JavaScript and Ruby (RoR) and build on technologies powering the web such as Angular/Bootstrap Node and Elastic Search as well as a broad range of in-house Amazon Cloud technologies and native AWS technologies such as Route53 Lambda Fargate API gateway AppSync KMS AWS Connect Lex Kendra Redshift QuickSight and DynamoDB. • Our team is growing and hiring software development engineers at all levels. Depending on the level you will demonstrate knowledge in the following disciplines at varying levels: • Software Development · You recognize and adopt best practices in software development engineering: design testing version control documentation build deployment and operations. · You write high quality maintainable and robust code · You have a working knowledge of basic UI technologies frameworks and concepts including HTML 5 REST jQuery AJAX CSS3 SOA Responsive design · You can define APIs and integrate them into usable interfaces · You understand how web applications work perform and scale. You are comfortable with troubleshooting and problem analysis Problem Solving · You solve problems at their root stepping back to understand the broader context. · You develop pragmatic solutions. You build flexible/scalable systems without over-engineering and choose simple straightforward solutions over more complex ones. Where existing solutions are known you use them. · You understand fundamental data structures and algorithms and know how when and when not to

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/software-development-engineer-aws-kumo-last-mile-at-amazon-fa09f1

Source: https://jobsbylevel.com/jobs/software-development-engineer-aws-kumo-last-mile-at-amazon-fa09f1

## Cite this page

Level. https://jobsbylevel.com/jobs/software-development-engineer-aws-kumo-last-mile-at-amazon-fa09f1.

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