# Software Engineer (2-4 yrs in Suite CRM/ SugarCRM development) at Gartner

Gartner is hiring a Software Engineer (2-4 yrs in Suite CRM/ SugarCRM development) in Gurugram, India. Level rates it Little AI ●○○○; you can [apply on Gartner](https://jobsbylevel.com/go/dc12b87b-b6eb-4a18-9f07-01542ded5189?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Gurgaon.

## Details

- Company: [Gartner](https://jobsbylevel.com/companies/gartner)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Gurgaon
- Posted: September 30, 2026
- Apply: https://jobsbylevel.com/go/dc12b87b-b6eb-4a18-9f07-01542ded5189?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=software-engineer-2-4-yrs-in-suite-crm-sugarcrm-development-at-gartner-3c94e1

## Prepare for this job

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## Description

About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: Gartner is seeking a full-time SugarCRM Developer to join our Sales Service and Corporate Engineering team. In this role, you will design and develop customized solutions within SugarCRM, taking responsibility for SugarCRM development, API customization, and debugging to introduce new features and maintain the existing codebase. What you will do: Analyze requirements and propose one or more solutions using SugarCRM best practices. Execute hands-on solution design, proof-of-concepts, development, and testing to support implementation activities. Design, develop, and customize SugarCRM solutions in line with business needs. Manage critical customer cases and ensure thorough case documentation. Collaborate with a cross-functional SCRUM team to maintain and enhance the SugarCRM application. Research and identify opportunities to apply SugarCRM best practices and guidelines to improve system scalability, productivity, and monitoring. Participate in code reviews, peer inspections, and technical design/specification discussions. Handle incidents and resolutions with a focus on root cause analysis. What you will need: Professionals with 2–4 years of hands-on experience in SugarCRM development, API customization, and debugging. The ideal candidate will have a solid background in SugarCRM, PHP, MySQL, Docker Desktop, and caching technologies such as ElastiCache and Redis. Strong analytical and problem-solving skills, ownership, and accountability are essential. Must have: 2–4 years of hands-on experience in SugarCRM development, API customization, and debugging. Proficient in SugarCRM/ Suite CRM, PHP, MySQL, Docker Desktop, TDD (Test Driven Development) and caching solutions like ElastiCache & Redis. In-depth knowledge of SugarCRM applications, including configuration, scheduling, reporting, administration, upgrade and database design. Experience working with RESTful APIs and web services. Strong foundation in software development and object-oriented design. Nice to have: Familiarity with deployment techniques and change management processes. Exposure to cloud services such as AWS (EC2, RDS, Code Deploy, CloudBees, SQS, Lambda) and programming languages like Python. Experience in Salesforce development and relevant certifications (e.g., Salesforce Platform Developer, Administrator). Who you are: Bachelor’s or master’s degree in Computer Science, Information Technology, or a related field. Excellent communication and interpersonal abilities. Understanding of system scope and project objectives to ensure robust system design, build, and testing. Ability to work independently or collaboratively within a fast-paced AGILE-SCRUM environment. Eagerness to continuously improve software development skills, frameworks, and technologies. Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. #LI-PM2 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/software-engineer-2-4-yrs-in-suite-crm-sugarcrm-development-at-gartner-3c94e1

Source: https://jobsbylevel.com/jobs/software-engineer-2-4-yrs-in-suite-crm-sugarcrm-development-at-gartner-3c94e1

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