# Specialist, AI Agent at First Abu Dhabi Bank

First Abu Dhabi Bank is hiring a Specialist, AI Agent in Abu Dhabi, United Arab Emirates. Level rates it Works on AI ●●●○; you can [apply on First Abu Dhabi Bank](https://jobsbylevel.com/go/f8faf2b7-f102-43e6-9029-aa8bbc877436?utm_medium=ai-agent).

AI Level 3, AI centrality 65 out of 100. Abu Dhabi, United Arab Emirates.

## Details

- Company: [First Abu Dhabi Bank](https://jobsbylevel.com/companies/first-abu-dhabi-bank)
- AI level: AI Level 3 (score 65 out of 100)
- Location: Abu Dhabi, United Arab Emirates
- Posted: November 9, 2026
- Apply: https://jobsbylevel.com/go/f8faf2b7-f102-43e6-9029-aa8bbc877436?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=specialist-ai-agent-at-first-abu-dhabi-bank-d6cf95

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/specialist-ai-agent-at-first-abu-dhabi-bank-d6cf95

## Description

Department: AI Hub Innovation JOB SUMMARY / INTRODUCTION: The AI Agent Specialist serves as the dedicated enablement partner for senior executives, helping them maximize value from AI-powered personal assistants and agentic technologies. Acting as a trusted advisor and first point of contact, the role focuses on executive onboarding, AI agent configuration, prompt engineering, troubleshooting, adoption support, and continuous optimization of platforms such as Microsoft Copilot and Agentic AI solutions. The role combines business acumen, executive stakeholder management, and hands-on Generative AI expertise to help leaders integrate AI effectively into daily decision-making and productivity workflows. Key Accountabilities: Operate in accordance with FAB policies, governance requirements, risk controls, regulatory obligations, and information security standards. Maintain confidentiality and exercise sound judgment when supporting senior executives and handling sensitive business information. Collaborate effectively with business, technology, security, infrastructure, platform, and governance stakeholders. Promote responsible AI use, continuous improvement, knowledge sharing, and high standards of service delivery. Executive AI Enablement & Support: Provide high-touch, concierge-style support to executives using AI-powered personal assistants and agents. Serve as the primary point of contact for AI-related queries, issues, enhancement requests, and adoption support. Translate executive priorities and working styles into tailored AI agent configurations and workflows. Monitor adoption, usage patterns, and effectiveness, proactively identifying opportunities to increase value realization. AI Agent Configuration & Optimization: Configure, customize, and maintain executive AI agents across platforms such as Microsoft Copilot, AgenticAD, and future enterprise AI solutions. Design and optimize prompts, workflows, and automation capabilities to improve output quality and business relevance. Continuously enhance AI agent performance based on executive feedback and evolving requirements. Maintain agent templates, prompt libraries, and best practices for reuse across leadership teams. Executive Onboarding & Training: Lead onboarding sessions for executives, ensuring successful setup and adoption of AI assistants. Deliver personalized coaching and walkthroughs tailored to each executive's role and objectives. Develop quick-reference guides, playbooks, and training materials to support ongoing usage. Act as an advocate for AI adoption, helping leaders embed AI into their day-to-day workflows. Troubleshooting & Service Management: Diagnose and resolve issues related to AI platforms, Microsoft 365 integrations, permissions, data access, and agent behaviour. Coordinate with engineering, platform, security, and infrastructure teams to resolve technical issues. Track and manage incidents through resolution while maintaining high service standards for executive stakeholders. Document recurring issues and implement preventive measures. Governance & Risk Management: Ensure AI agent usage aligns with FAB policies, AI governance standards, data privacy requirements, and regulatory obligations. Promote secure and responsible AI practices among executive users. Support governance reviews and adoption reporting activities as required. Success Measures: Executive satisfaction and adoption rates. Growth in active usage of executive AI agents. Time to resolution of support issues. AI onboarding completion and engagement metrics. Improvements in executive productivity and AI utilization. Compliance with AI governance and data privacy standards. Frameworks, Boundaries, & Decision Making Authority: Works within FAB AI governance, data privacy, information security, access management, regulatory, and technology service-management frameworks. Configures and optimizes approved AI agents, prompts, and workflows within authorized platforms and access rights.

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/specialist-ai-agent-at-first-abu-dhabi-bank-d6cf95

Source: https://jobsbylevel.com/jobs/specialist-ai-agent-at-first-abu-dhabi-bank-d6cf95

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