# Sr. Analyst, Tech Capability (P2) at Chalhoub Group

Chalhoub Group is hiring a Sr. Analyst, Tech Capability (P2) in Bengaluru, India. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/b362f956-9758-4ac2-a34d-ee89ff72b0a6?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Bengaluru, India.

## Details

- Company: [Chalhoub Group](https://jobsbylevel.com/companies/chalhoub-group)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Bengaluru, India
- Posted: October 19, 2026
- Apply: https://jobsbylevel.com/go/b362f956-9758-4ac2-a34d-ee89ff72b0a6?utm_medium=ai-agent

## Description

INSPIRE | EXHILARATE | DELIGHT Chalhoub Group’s Capability Hub is our technology and innovation hub set up with the vision to unite exceptional talent to build technology and capabilities that elevate luxury experiences and define the future of luxury retail. For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and futureproofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing Own requirements and functional analysis for the Digital Commerce capability, translating brand and business needs into delivery-ready specifications for the squad. Apply functional knowledge of digital commerce platforms to challenge, refine, and validate requirements before they enter development. • Own requirements and functional analysis for the Shopify capability within the Digital Delivery function, translating business goals into delivery-ready requirements for the squad. • Ensure business requirements are translated into well-defined features, functional requirements, acceptance criteria, and executable delivery outcomes before they enter development. • Delivered features meet their agreed acceptance criteria at UAT, minimizing defects traced back to unclear or incomplete requirements. • Produce functional requirements, user stories, and acceptance criteria, and maintain functional documentation in Confluence covering process flows, decisions, assumptions, dependencies, open questions, and change history. • Produce UAT test scenarios, defect closure records, and requirements traceability from business need through to sign-off. • Provide quality data to support the monthly SLA report presented back to the brands. • Participate in discovery workshops with functional leads and business stakeholders to shape and clarify requirements. • Support PI and sprint planning by refining requirements ready for estimation, identifying cross-functional and cross-system dependencies, and clarifying scope before commitment. • Analyse customer feedback, support tickets, operational issues, and behavioral data using analytics platforms such as GA4 to identify recurring pain points and improvement opportunities, informing business outcomes such as conversion, AOV and adoption. What you’ll need to succeed • 4 to 7 years in business or functional analysis within digital commerce. • Experience analyzing and specifying requirements on SFCC or Shopify or Shopify Plus. • Strong functional knowledge of capability, able to challenge and shape business requirements rather than only document them. • Experience producing user

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/sr-analyst-tech-capability-p2-at-chalhoub-group-f9d37f

Source: https://jobsbylevel.com/jobs/sr-analyst-tech-capability-p2-at-chalhoub-group-f9d37f

## Cite this page

Level. https://jobsbylevel.com/jobs/sr-analyst-tech-capability-p2-at-chalhoub-group-f9d37f.

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