# Sr. Customer Delivery Engineer (CDE), Global Enterprise Services (GES) at Amazon

Amazon is hiring a Sr. Customer Delivery Engineer (CDE), Global Enterprise Services (GES) in Arlington, United States. It pays $154k-$208k a year and Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/abbbfde4-83e5-4de4-923c-df8a8efcd035?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. US, VA, Arlington.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 0 out of 100)
- Location: US, VA, Arlington
- Salary: $154k-$208k
- Posted: September 22, 2026
- Apply: https://jobsbylevel.com/go/abbbfde4-83e5-4de4-923c-df8a8efcd035?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=sr-customer-delivery-engineer-cde-global-enterprise-services-ges-at-amazon-659d7d

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/sr-customer-delivery-engineer-cde-global-enterprise-services-ges-at-amazon-659d7d

## Description

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access. As part of Global Enterprise Services (GES), the Customer Delivery Engineer (CDE) for Amazon Leo serves as the primary technical authority and trusted advisor for customers integrating with the Leo. This role bridges the gap between customer needs and Amazon Leo's technical capabilities, driving successful implementation, managing integration activities, and ensuring long-term customer success. You will deliver architectural guidance to customers, lead complex implementation and configuration activities through hands-on engagement, and provide technical advice to business development and internal teams. As a CDE, you will engage customers from contract execution, guiding them through the full lifecycle of network and back-office integration, from initial architecture design, implementation and deployment of system configurations, and development of code and scripts that optimize and automate functions to meet customer needs, through testing and the establishment of an ongoing support funnel across the post-sales organization. You will operate at the intersection of networking, cloud services, back-office and business systems, and customer enablement, providing hands-on technical guidance that accelerates customer time-to-value with Amazon Leo. Beyond standard onboarding, you are the hands-on delivery engine of Amazon Leo Professional Services. You own the paid statement of work (SOW)-based practice for complex, custom, and enterprise-scale engagements that fall outside the included services. You will scope and deliver bespoke integration, multi-region rollouts, and system migrations, often working as an internal resource or together with partners under fixed-fee or time-and-materials engagements, owning the specific work that only Amazon Leo can provide (Leo Console, terminal and customer-terminal provisioning, LEO network integration, and cloud/private connectivity). You will focus on the deep, complex L300–L400 tier of work (mobility, original equipment manufacturer [OEM] integration, and bespoke architecture) while directing and overseeing Professional Services partners who carry scaled, repeatable implementation under Amazon Leo's SOW and quality governance. You will work with Customer Delivery Managers (CDMs) and Technical Program Managers (TPMs) on customer onboarding activities, collaborating with Product Managers, Engineering, and Solutions Architects to represent external customers’ needs. Join a team that values innovation and builds the automation tools and processes that accelerate customer delivery at scale. Key job responsibilities • Represent Amazon Leo as the technical expert during customer onboarding, leading detailed design decisions and performing hands-on implementation of complex and scalable integrations. • Collaborate with stakeholders to gather detailed requirements and propose effective integration plans; provide guidance and troubleshooting support throughout the technical implementation process. • Represent Amazon Leo in design and technical review meetings with customer stakeholders, providing technical guidance and recommendations on technology solutions and best practices. • Design and develop code and API scripts, working backwards with customers from broadly defined problems and user stories. Support customers with planning, troubleshooting, and deployment of the software modules that meet their back-office integration and automation requirements. • Provide on-site and remote support to customers during demonstrations, training sessions, trials, workshops, and systems deployment planning meetings; support on-site customer meetings to

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/sr-customer-delivery-engineer-cde-global-enterprise-services-ges-at-amazon-659d7d

Source: https://jobsbylevel.com/jobs/sr-customer-delivery-engineer-cde-global-enterprise-services-ges-at-amazon-659d7d

## Cite this page

Level. https://jobsbylevel.com/jobs/sr-customer-delivery-engineer-cde-global-enterprise-services-ges-at-amazon-659d7d.

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