# Sr Director - Process Excellence at Johnson & Johnson

Johnson & Johnson is hiring a Sr Director - Process Excellence in Taguig, Philippines. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/9b3b6137-b1e1-4d7b-b210-ed2dd02c84ca).

AI Level 1, AI centrality 0 out of 100. Taguig, National Capital Region (Manila), Philippines.

## Details

- Company: [Johnson & Johnson](https://jobsbylevel.com/companies/johnson-johnson)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Taguig, National Capital Region (Manila), Philippines
- Posted: October 8, 2026
- Apply: https://jobsbylevel.com/go/9b3b6137-b1e1-4d7b-b210-ed2dd02c84ca

## Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Quality Job Sub Function: Business Process Quality Job Category: People Leader All Job Posting Locations: Bangalore, Karnataka, India, New Brunswick, New Jersey, United States of America, Taguig, National Capital Region (Manila), Philippines Job Description: Summary Johnson & Johnson Family of Companies is currently recruiting for a Senior Director, Process Excellence within the Johnson & Johnson Global Services organization. Johnson & Johnson Global Services (GS), the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.” There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Senior Director of Process Excellence will manage the strategic and day-to-day functions of a global team of skilled professionals in two related process-based disciplines. The first is Continuous Improvement (CI) which will be engaged in projects driving capability improvements across all the functions of Global Services. These improvements can be targeted at the improvement of any valuable outcome to GS such as the improvement of customer experience, quality of service delivery, or cost efficiencies. This team leverages the Lean Six Sigma methodology and generally will consist of resources certified at the Black Belt level. The second discipline within Process Excellence is Process Intelligence (PI) which leverages advanced analytical capabilities such as Process Mining and Task Mining, both of which provide deep insights regarding process variation, bottlenecks, lead times, and other key metrics. This discipline also leverages Lean Six Sigma but utilizes advanced analytics to accelerate insights and drive improvements. The current technology standard for PI is Celonis – although this role will be responsible for setting the strategy around the right technology to leverage into the future. The Sr Director, Process Excellence role is also accountable for driving a culture of Continuous Improvement across all the functions of Global Services. CI is one of the core competencies that the leadership team of GS would like to see embedded in how the operational teams approach their work on a day to day basis. This role is generally held accountable to deliver measurable and sustainable value to Global

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/sr-director-process-excellence-at-johnson-johnson-0e56ec

Source: https://jobsbylevel.com/jobs/sr-director-process-excellence-at-johnson-johnson-0e56ec

## Cite this page

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