# Sr Manager, Client Services Learning Partner at Visa

Visa is hiring a Sr Manager, Client Services Learning Partner in Warsaw, Poland. It pays PLN 230k-PLN 377k a year and Level rates it Little AI ●○○○; you can [apply on Visa](https://jobsbylevel.com/go/8792d3f1-90eb-4f4d-b250-a7ff70edae08?utm_medium=ai-agent).

AI Level 1, AI centrality 33 out of 100. PL - Warsaw, Poland.

## Details

- Company: [Visa](https://jobsbylevel.com/companies/visa)
- AI level: AI Level 1 (score 33 out of 100)
- Location: PL - Warsaw, Poland
- Salary: PLN 230k-PLN 377k
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/8792d3f1-90eb-4f4d-b250-a7ff70edae08?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=sr-manager-client-services-learning-partner-at-visa-9d7e19

## Description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Pay Transparency The estimated salary range for a new hire into this position is zł229,600 - zł377,200 which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, Pension, Life Insurance, Annual Leave, and Wellness Program. Job Description The Senior Manager, Client Services & Risk Learning Partner is a strategic learning advisor within Visa University, Visa’s global learning and development function, reporting to the Global Head of Sales and Client Services Learning. This role partners with senior leaders across Client Services and Risk to understand business priorities, identify skills and performance gaps, and translate them into effective learning and capability strategies. Rather than simply responding to training requests, the Learning Partner identifies the root causes of performance challenges and recommends the right combination of learning, tools, coaching, practice, and on-the-job support. The ideal candidate combines learning strategy, performance consulting, digital fluency, and strong commercial judgment. They are confident using AI and emerging technologies, focused on measurable impact, and passionate about creating learning experiences that lead to lasting behavior change. Experience within Client Services, Risk, payments, financial services, FinTech, or another complex client-facing environment is highly valued. Key Responsibilities Learning Strategy & Performance Consulting Develop learning and capability strategies aligned with Client Services and Risk business priorities, talent needs, and measurable performance outcomes. Act as a trusted advisor to senior leaders and People/HR partners, looking beyond training requests to identify underlying business and performance challenges and recommend the most effective solutions. Assess whether performance gaps relate to knowledge, skills, motivation, processes, technology, manager support, or broader organizational factors, and develop an appropriate response. Build alignment across business leaders, subject matter experts, learning teams, People/HR partners, and Visa University. Learning Experience & Design Lead discovery and design discussions to understand business challenges, learner needs, required skills, and the behaviors employees need to demonstrate in their roles. Recommend learning approaches that combine formal learning with practical experience, coaching, feedback, peer learning, manager support, and opportunities to apply new skills on the job. Apply adult learning, instructional design, behavioral science, human-centered design, accessibility, and inclusive design principles to create effective and engaging learning experiences. Translate learning strategies into clear recommendations and design briefs for instructional designers, facilitators, external partners, and internal teams. Technology & AI Innovation Partner with learning and technology teams to improve how employees discover, access, and apply learning through Visa’s learning platforms and everyday digital tools. Identify and test opportunities to use generative AI and other technologies to improve the quality,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/sr-manager-client-services-learning-partner-at-visa-9d7e19

Source: https://jobsbylevel.com/jobs/sr-manager-client-services-learning-partner-at-visa-9d7e19

## Cite this page

Level. https://jobsbylevel.com/jobs/sr-manager-client-services-learning-partner-at-visa-9d7e19.

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