# Sr.Manager-Conduct Risk & Consumer Protection Mgmt.CXC-Consumer Protection at Mashreq

Mashreq is hiring a Sr.Manager-Conduct Risk & Consumer Protection Mgmt.CXC-Consumer Protection for a remote role open to applicants in India. Level rates it Little AI ●○○○; you can [apply on Mashreq](https://jobsbylevel.com/go/ab33ac97-0656-4b5e-817d-6fd0e29bf8fe?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (Bengaluru, Karnataka, India).

## Details

- Company: [Mashreq](https://jobsbylevel.com/companies/mashreq)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (Bengaluru, Karnataka, India)
- Posted: October 29, 2026
- Apply: https://jobsbylevel.com/go/ab33ac97-0656-4b5e-817d-6fd0e29bf8fe?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=sr-manager-conduct-risk-consumer-protection-mgmt-cxc-consumer-protection-at-mashreq-294584

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/sr-manager-conduct-risk-consumer-protection-mgmt-cxc-consumer-protection-at-mashreq-294584

## Description

The Senior Manager – Conduct Risk & Consumer Protection Management champions MashreqBank's commitment to ethical conduct and consumer protection. You will provide strategic leadership to develop, implement, and monitor a robust conduct risk framework, ensuring adherence to regulatory standards, Mashreq's values, and internal requirements while advocating for the best interests of consumers. Design, implement, and maintain a comprehensive conduct risk management framework across all business lines. Monitor and report on conduct risk metrics, ensuring timely remediation of issues. Ensure compliance with UAE Central Bank, SAMA, and other relevant regulations and industry best practices. Identify, assess, and mitigate conflicts of interest that could affect consumer outcomes. Lead consumer protection initiatives, championing customer well‑being in product design and delivery. Promote a culture of transparency, ethical behavior, and accountability through training and communication programs. Collaborate with Legal, Compliance, Risk, and Business units to embed consumer‑centric controls. Prepare and present regular updates to senior leadership and the Board on conduct risk and consumer protection matters. Minimum 10 years of experience in conduct risk, consumer protection, or related risk management roles within banking or financial services. Proven track record of leading regulatory compliance programs and implementing ethical frameworks. In‑depth knowledge of UAE banking regulations, Central Bank guidelines, and international best practices. Strong analytical skills with ability to interpret data, identify trends, and drive actionable insights. Excellent communication and influencing skills, capable of engaging senior executives and regulators. Demonstrated ability to manage cross‑functional teams and drive cultural change. Relevant professional qualifications (e.g., FRM, CAMS, CFA, or equivalent) preferred. Bachelor’s degree in Finance, Law, Business Administration, or related field; Master’s degree is a plus.

Source: https://jobsbylevel.com/jobs/sr-manager-conduct-risk-consumer-protection-mgmt-cxc-consumer-protection-at-mashreq-294584

## Cite this page

Level. https://jobsbylevel.com/jobs/sr-manager-conduct-risk-consumer-protection-mgmt-cxc-consumer-protection-at-mashreq-294584.

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