# Sr. Manager, Consumer Platforms & Digital Experiences CEMEA at Visa

Visa is hiring a Sr. Manager, Consumer Platforms & Digital Experiences CEMEA in Dubai, United Arab Emirates. Level rates it Uses AI ●●○○; you can [apply on Level](https://jobsbylevel.com/go/5c3e9ce6-6c1c-4fd5-b8cb-e1f611a9c8b0?utm_medium=ai-agent).

AI Level 2, AI centrality 45 out of 100. AE - Dubai, United Arab Emirates.

## Details

- Company: [Visa](https://jobsbylevel.com/companies/visa)
- AI level: AI Level 2 (score 45 out of 100)
- Location: AE - Dubai, United Arab Emirates
- Posted: October 15, 2026
- Apply: https://jobsbylevel.com/go/5c3e9ce6-6c1c-4fd5-b8cb-e1f611a9c8b0?utm_medium=ai-agent

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/sr-manager-consumer-platforms-digital-experiences-cemea-at-visa-b901c4

## Description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description The Senior Manager, Consumer Platforms & Digital Experiences will be responsible for the delivery, governance, and continuous enhancement of Visa's consumer-facing platforms. Working across Product, Technology, Design, Marketing, Risk, Compliance, Legal, issuers, and strategic partners, the role will lead regional platform transformation initiatives, partner integrations, customer experience enhancements, platform migrations, and go-to-market execution. The incumbent will also drive roadmap prioritization, launch readiness, operational excellence, and the development of best-in-class customer journeys that improve adoption, engagement, and overall cardholder experience. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot, Claude etc.) to support everyday work. Key Responsibilities: Working closely with Regional Product teams, Sub-Regional stakeholders, Technology teams, Design and UX functions, Marketing, Risk, Compliance, Legal, and external partners, the Senior Manager will: Lead end-to-end delivery of strategic consumer platform initiatives, including migration of cardholders from legacy ecosystems to next-generation Visa platforms. Drive program governance, executive reporting, risk management, issue escalation, and stakeholder alignment across markets, partners, and internal teams. Own platform roadmaps, feature prioritization, localization requirements, and enhancement backlogs to improve customer experience, adoption, and engagement. Partner with Product, Design, and Technology teams to deliver best-in-class user journeys, onboarding experiences, and UI/UX enhancements. Oversee the rollout and expansion of intelligent consumer experience capabilities, including market onboarding, business readiness, adoption tracking, and performance optimization. Lead onboarding and integration of partners, benefits, and ecosystem capabilities, including travel, lifestyle, concierge, and future digital experiences. Act as the primary liaison between regional leadership, market teams, external partners, and engineering teams to ensure effective execution and delivery. Manage launch readiness, production deployments, operational handover, post-launch stabilization, and continuous platform improvement. Maintain integration roadmaps, dependency tracking, and delivery plans across Visa capabilities and third-party partner ecosystems. Identify and evaluate emerging technologies, capabilities, and partnerships to support the future evolution of Visa's consumer platforms and digital experiences. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications 10+ years of experience in digital product management, platform delivery, payments, technology, or transformation programs. Proven experience delivering customer-facing digital platforms, migrations, product launches, and large-scale transformation initiatives. Strong expertise in customer journey design, UX/UI, onboarding experiences, and digital engagement strategies. Experience managing product roadmaps, feature prioritization, enhancement backlogs, and market localization requirements. Demonstrated success leading partner onboarding, technology integrations, testing, launch readiness, and operational handovers. Strong program governance,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/sr-manager-consumer-platforms-digital-experiences-cemea-at-visa-b901c4

Source: https://jobsbylevel.com/jobs/sr-manager-consumer-platforms-digital-experiences-cemea-at-visa-b901c4

## Cite this page

Level. https://jobsbylevel.com/jobs/sr-manager-consumer-platforms-digital-experiences-cemea-at-visa-b901c4.

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