# Sr. Manager, Visa Spend Clarity On Behalf Of Services (Client Onboarding/Implementation) at Visa

Visa is hiring a Sr. Manager, Visa Spend Clarity On Behalf Of Services (Client Onboarding/Implementation) in Manila, Philippines. Level rates it Little AI ●○○○; you can [apply on Visa](https://jobsbylevel.com/go/de8ff3ea-2a85-42eb-996c-c0f2f7a37aa0?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. PH - Pasay, Philippines - Manila.

## Details

- Company: [Visa](https://jobsbylevel.com/companies/visa)
- AI level: AI Level 1 (score 38 out of 100)
- Location: PH - Pasay, Philippines - Manila
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/de8ff3ea-2a85-42eb-996c-c0f2f7a37aa0?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=sr-manager-visa-spend-clarity-on-behalf-of-services-client-onboarding-implementation-at-visa-b47630

## Description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Overview: The Senior Manager, Visa Spend Clarity on Behalf of Services leads a specialized client delivery team responsible for implementing and supporting Visa Spend Clarity for Enterprise solutions on behalf of Visa issuing clients. The role integrates implementation delivery and functional and technical support into one coordinated service model across the client lifecycle. This leader is accountable for effective execution, client outcomes, operational performance, team capability and commercial enablement. The role requires expertise in project and program management, service transformation, technical support, client engagement, escalation management and disciplined execution in a technology enabled environment. The successful candidate will be a hands on service leader who can manage complex implementations and support demand, coordinate resolution across specialist teams, communicate confidently with clients and senior stakeholders, and convert pilot learnings into repeatable operating practices. The role will partner closely with Visa Commercial Solutions, Product, Technology, Implementation, Client Services, Sales, Finance and regional teams. Role Scope: Lead an integrated team covering client implementation, onboarding, stabilization and ongoing support. Oversee a portfolio of concurrent client implementations and support activities with competing priorities and dependencies. Act as a senior client and internal escalation point while engaging the appropriate higher level support teams when specialized intervention is required. Execute the service transformation roadmap and recommend enhancements based on client feedback, operational insights and pilot results. Support revenue growth and service profitability through delivery discipline, commercial awareness and scalable operations. Build an AI first culture that uses automation, analytics and knowledge management responsibly to improve outcomes. Key Responsibilities: Service Delivery and Operational Leadership: Lead day to day delivery of Visa Spend Clarity On Behalf Of Services across onboarding, implementation, go live support, stabilization and business as usual support. Create clear accountability across the client lifecycle by connecting implementation and technical support activities within a single operating rhythm. Establish and maintain service standards, operating procedures, service levels, quality controls, escalation paths, decision rights and governance routines. Own performance across implementation timelines, service levels, issue resolution, client experience, quality, productivity, capacity and cost to serve. Translate service commitments and commercial agreements into practical workflows, staffing plans, controls and performance expectations. Manage delivery across regions and time zones while accommodating legitimate client, market and regulatory requirements. Provide leadership coverage outside standard business hours when required for critical client issues, major implementations, go-lives and service escalations. Lead service reviews and use operational data to identify emerging risks, capacity gaps, recurring demand and opportunities for improvement. Ensure accurate documentation, disciplined follow through and appropriate closure of client and operational commitments. Client Onboarding and Implementation: Lead the end to end onboarding and implementation of

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/sr-manager-visa-spend-clarity-on-behalf-of-services-client-onboarding-implementation-at-visa-b47630

Source: https://jobsbylevel.com/jobs/sr-manager-visa-spend-clarity-on-behalf-of-services-client-onboarding-implementation-at-visa-b47630

## Cite this page

Level. https://jobsbylevel.com/jobs/sr-manager-visa-spend-clarity-on-behalf-of-services-client-onboarding-implementation-at-visa-b47630.

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