# Staff Engineer - Salesforce/ nCino at OakNorth

OakNorth is hiring a Staff Engineer - Salesforce/ nCino for a remote role open to applicants in India. Level rates it Little AI ●○○○; you can [apply on OakNorth](https://jobsbylevel.com/go/5cc9f6a2-5502-4d92-9e5e-53838920efcd?utm_medium=ai-agent).

AI Level 1, AI centrality 10 out of 100. Remote (Gurugram).

## Details

- Company: [OakNorth](https://jobsbylevel.com/companies/oaknorth)
- AI level: AI Level 1 (score 10 out of 100)
- Location: Remote (Gurugram)
- Posted: October 26, 2026
- Apply: https://jobsbylevel.com/go/5cc9f6a2-5502-4d92-9e5e-53838920efcd?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=staff-engineer-salesforce-ncino-at-oaknorth-091267

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## Description

ABOUT US At OakNorth, we're on a mission to empower ambitious businesses and the communities they serve. Since 2015, we've lent over $21 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while driving economic growth in the markets we serve. About the Role nCino on Salesforce is the platform our lending teams use to originate, approve and manage commercial loans in the UK and US. As Staff Engineer you will be the technical lead for the Salesforce / nCino engineering team in Gurugram. You will own the technical direction of the platform, lead the team's most complex work hands-on, and be the main engineering contact for Lending, Credit and CRM stakeholders. What you'll work on • Integration modernisation: Lead the move of nCino integrations with our core lending platform off MuleSoft onto direct, well-tested integrations, and retire the old flows safely. • Platform upgrades: Plan and lead nCino release upgrades across the team, including impact analysis, regression testing and rollout. • Production support: Own production stability for the lending platform. Lead incident response, root-cause analysis and fixes so loans keep booking without disruption. • Regulatory change: Deliver regulatory changes in nCino, such as Basel 3.1 requirements, with the audit trail and change control a regulated bank needs. • Integrations: Design and build integrations between nCino and our CRM, customer portal, customer due diligence (KYC) and credit bureau services, including via our data warehouse. • Data privacy and access: Lead data privacy work such as record anonymisation, and standardise access rights and the security model across the org. • Standard features first: Enable standard nCino features (for example product packages) instead of building custom code, and reduce existing customisation where possible. • Test automation and delivery: Work with QA to grow automated test coverage and improve CI/CD for Salesforce deployments. • Documentation and debt: Keep technical documentation current, and tidy up technical debt and deprecated components. What you should know • 12+ years of Salesforce engineering experience, including at least 3 years on nCino (Commercial Banking / Loan Origination) or a similar lending platform built on Salesforce • Deep hands-on skills in Apex, Lightning Web Components, SOQL/SOSL, Flows and Platform Events, and a clear view of when to use configuration and when to use code • Strong knowledge of the nCino data model and features: relationships, loans, product packages, covenants, collateral and the loan lifecycle • Integration design experience: REST/SOAP APIs, middleware such as MuleSoft, event-driven patterns, Named Credentials and OAuth, plus error handling and reconciliation between systems • Salesforce security model: profiles, permission sets, sharing rules and field-level security, and how to design these for least privilege • Salesforce DX, source control (GitHub), automated testing and CI/CD pipelines for Salesforce (e.g. SFDX, Gearset or Copado) • Experience planning and running managed-package upgrades with minimal disruption to users • Experience working in a regulated environment, such as a bank or financial services firm, with change control, auditability and data protection (GDPR) • Proven technical leadership: setting standards, reviewing code, mentoring engineers, breaking down and estimating work, and making sound trade-offs • Clear communicator who can work directly with Lending, Credit and Product stakeholders across UK, US and India time zones Nice to have • Salesforce certifications (Platform Developer II, Application Architect, Integration Architect) and nCino certifications • Understanding of commercial lending products and processes, including syndicated lending • Experience with data warehouses (e.g. BigQuery) and moving data between Salesforce and other systems • Experience using

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