#  Staff Program Manager – Product Operations & NPI at Zscaler

AI Level 1, AI centrality 39 out of 100. Santa Clara, California, USA.

## Details

- Company: [Zscaler](https://jobsbylevel.com/companies/zscaler)
- AI level: AI Level 1 (score 39 out of 100)
- Location: Santa Clara, California, USA
- Salary: $164k-$205k
- Posted: October 7, 2026
- Apply: https://jobsbylevel.com/go/72b3a052-b54a-4663-ac7c-2a3cda872042

## Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Program Manager – Product Operations & NPI. This is a Hybrid (Santa Clara, CA office 3 days a week) role, reporting to the Vice President of Product Operations & NPI in the Product Management department. This role offers a massive opportunity to champion innovation and make a significant mark on the planning and product roadmap at the forefront of the world’s cloud security leader by delivering never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. What you’ll do (Role Expectations) Leading and orchestrating the execution of multiple product development and launching programs to ensure timely delivery and high-quality outcomes. Acting as a central liaison for cross-functional alignment, addressing program risks, and resolving bottlenecks proactively to maximize the impact of Zscaler Product Innovation for internal/external stakeholders as well as sales/technical teams. Providing consistent updates to senior leadership and cross-functional stakeholders to ensure alignment on objectives and milestones. Optimizing operational processes to improve collaboration, scalability, and organizational impact Fostering a culture of iterative improvement by ensuring feedback is integrated into process refinements Who You Are (Success Profile) You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving. 8+ years of experience in Product Operations, Program Management, or NPI; preferably in SaaS or cybersecurity industries Demonstrated ability to manage complex new product introductions and programs

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Source: https://jobsbylevel.com/jobs/staff-program-manager-product-operations-npi-at-zscaler-61adfd

## Cite this page

Level. https://jobsbylevel.com/jobs/staff-program-manager-product-operations-npi-at-zscaler-61adfd.

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