# Strategic Account Manager - Industrial at CMA CGM

CMA CGM is hiring a Strategic Account Manager - Industrial. Level rates it Little AI ●○○○; you can [apply on CMA CGM](https://jobsbylevel.com/go/a0d090a1-080a-4ecd-936c-4342f97e6420?utm_medium=ai-agent).

AI Level 1, AI centrality 39 out of 100. Banbury, GBR.

## Details

- Company: [CMA CGM](https://jobsbylevel.com/companies/cma-cgm)
- AI level: AI Level 1 (score 39 out of 100)
- Location: Banbury, GBR
- Posted: October 19, 2026
- Apply: https://jobsbylevel.com/go/a0d090a1-080a-4ecd-936c-4342f97e6420?utm_medium=ai-agent

## Description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. OUR ROLE CEVA Logistics is looking for a Strategic Account Manager to manage and develop a key automotive customer account within the Industrial team, part of our Finished Vehicle Logistics business. Covering port operations, vehicle preparation and distribution, you will connect customer requirements with the teams responsible for moving vehicles through our network. This role combines customer relationship management, operational coordination and commercial accountability, supporting service delivery and account growth. WHAT ARE YOU GOING TO DO? You will build strong relationships with customer stakeholders across logistics, fleet and procurement, developing a detailed understanding of their priorities, vehicle volumes and service requirements. Working with our port, technical services and distribution teams, you will coordinate activity from vehicle arrival and container unloading through to pre-delivery inspection, preparation and onward delivery. As customer requirements evolve, you will review forecasts with operational teams to understand capacity, identify potential constraints and agree achievable plans. You will communicate clear priorities, manage expectations and ensure commitments are followed through across multiple sites and departments. You will lead customer meetings and performance reviews, monitoring delivery against contractual KPIs and service level agreements. Taking ownership of escalations, you will bring the right stakeholders together to resolve issues, keep customers informed and identify improvements that strengthen service performance. Working closely with Finance and commercial colleagues, you will ensure services provided are accurately recorded and invoiced, investigate discrepancies and support timely payment. You will also identify opportunities to develop the account, balancing customer ambitions with operational capability and commercial objectives. WHAT ARE WE LOOKING FOR? You will have experience managing complex customer accounts or coordinating service delivery within finished vehicle logistics, automotive operations or a comparable logistics environment. An understanding of port operations, vehicle preparation or distribution would be advantageous. You will be confident building relationships with stakeholders at different levels, including customer procurement teams, operational managers and senior leaders. You will be comfortable managing expectations, challenging requirements constructively and negotiating practical outcomes. Strong organisational skills are essential, with the ability to coordinate multiple workstreams, maintain clear action plans and keep track of competing priorities. You will be comfortable interpreting operational and financial information, reviewing performance and maintaining commercial oversight. Strong Excel, reporting and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/strategic-account-manager-industrial-at-cma-cgm-92208d

Source: https://jobsbylevel.com/jobs/strategic-account-manager-industrial-at-cma-cgm-92208d

## Cite this page

Level. https://jobsbylevel.com/jobs/strategic-account-manager-industrial-at-cma-cgm-92208d.

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