# Support & Training Senior Specialist (IT / Application) at Roche

Roche is hiring a Support & Training Senior Specialist (IT / Application). Level rates it Little AI ●○○○; you can [apply on Roche](https://jobsbylevel.com/go/4a8d02fe-1cba-4b79-93c0-24a4b6b8dc31?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Sant Cugat del Vallès.

## Details

- Company: [Roche](https://jobsbylevel.com/companies/roche)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Sant Cugat del Vallès
- Posted: October 27, 2026
- Apply: https://jobsbylevel.com/go/4a8d02fe-1cba-4b79-93c0-24a4b6b8dc31?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=support-training-senior-specialist-it-application-at-roche-c941fb

## Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Location: Sant Cugat del Vallès Are you ready to make a global impact with Roche Diagnostics Solution? As a Support & Training Senior Specialist at Global Customer Support, you will play a crucial role in ensuring ongoing technical support for automation systems (px12/71, CCM, BLIM) or analytical system platforms, such as the cobas® 6000, 8000 analyzer series or cobas® pro integrated solution and cobas mobile solution. Your expertise will contribute significantly to training, project support, and the integration of IT solutions, working with diverse teams across Mannheim, Penzberg, and Sant Cugat. With an international team and the opportunity to engage with cutting-edge diagnostic technology, this role promises a dynamic and rewarding career path. Our team: As the GCS Medium Integrated Lab Team , we transform technical complexity into operational results by viewing the laboratory as a unified ecosystem . We empower Roche affiliates and customers with integrated solutions ensuring our portfolio, from legacy systems to future innovations, is always reliable and ready to perform. We are a diverse and multidisciplinary team formed by Integrated knowledge Specialists aligning deep expertise and bridging product boundaries while enabling the full power of a more digital, predictive & proactive customer Roche Service through the intense use of AI tools Key Challenges Providing technical support to diverse target groups including application and customer support specialists. You warrant that product support meets the requirements of the distribution organizations worldwide. This involves being the contact for issues regarding analyzer operation and the lab, and if necessary, you provide onsite support to customer labs globally. Developing and implementing target-specific blended learning courses, including the creation of e-learning content. Solving complex software and application-related problems, ensuring effective operation of analyzer products in customer labs. Integrating solutions across different IT infrastructures and managing global implementations. Collaborating with both internal and external manufacturers on various projects. Frequent travel (up to 30%) to provide onsite support and training, which may require extended stays. Who You Are as Our Ideal Candidate You are a motivated professional with: University / college education with a focus on science/technology/IT (e.g. medical technology, chemistry, biology, biotechnology, bioinformatics). You have a minimum of 3 years experience as a product specialist or lab experience within the diagnostics and workflow environment. You have a minimum of 1 year professional experience in supporting workflow instruments, such as p512/612/57, or serum work area analyzers such as the cobas® 6000, 8000 analyzer series or cobas pro integrated solutions. Experience with other instruments and disciplines is a benefit. You have extensive experience with lab networks/IT infrastructure e.g. navify® Lab operations (nLO), other middlewares and host systems. You have strong skills to support integrated solutions and their different global implementations needs. You enjoy developing and implementing training sessions for customers, application specialists and customer support specialists and have no difficulties training in the English language. You already have experience with different training methodologies and teaching skills necessary. Experience with digital learning and coached distance learning is a bonus but not a

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/support-training-senior-specialist-it-application-at-roche-c941fb

Source: https://jobsbylevel.com/jobs/support-training-senior-specialist-it-application-at-roche-c941fb

## Cite this page

Level. https://jobsbylevel.com/jobs/support-training-senior-specialist-it-application-at-roche-c941fb.

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