# Talent Acquisition Lead at Serco

Serco is hiring a Talent Acquisition Lead. Level rates it Little AI ●○○○; you can [apply on Serco](https://jobsbylevel.com/go/e1aa3049-e795-4888-9f4e-82b6056ccc74?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. SOLIHULL, Warwickshire, United Kingdom.

## Details

- Company: [Serco](https://jobsbylevel.com/companies/serco)
- AI level: AI Level 1 (score 37 out of 100)
- Location: SOLIHULL, Warwickshire, United Kingdom
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/e1aa3049-e795-4888-9f4e-82b6056ccc74?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=talent-acquisition-lead-at-serco-044a86

## Description

Talent Acquisition Lead Location: Home Based Salary: Competitive salary plus excellent benefits Schedule: Full-time, Monday to Friday Ready to impact a better future? As a Talent Acquisition Lead in our Health Assessment Advisory Service (HAAS) team, you'll lead the attraction, engagement and onboarding of clinical and non-clinical talent, helping to ensure we have the people in place to deliver vital health assessment services on behalf of the Department for Work and Pensions (DWP). This is a new and pivotal role, created to establish and lead Serco's dedicated direct recruitment function for HAAS. Working closely with Operations, Clinical Governance, Workforce Planning, Recruitment Marketing and Onboarding teams, you'll build sustainable talent pipelines, drive direct hiring, reduce agency dependency and ensure recruitment activity supports our growth ambitions. Your work has purpose, helping us create impactful solutions that support colleagues, service users and communities across the UK. What you'll do as a Talent Acquisition Lead Develop and deliver the direct hiring strategy for clinical and non-clinical vacancies across the HAAS contract. Lead workforce planning discussions with operational leaders, translating demand forecasts into effective recruitment delivery plans. Build, lead and develop a high-performing team of Recruitment Specialists and Coordinators, creating headroom for people to grow and succeed. Drive recruitment performance across the contract, ensuring hiring targets, workforce plans and onboarding requirements are achieved. Monitor recruitment pipelines, interview conversion rates, offer acceptance levels and onboarding performance to identify improvement opportunities. Act as a trusted recruitment partner to Operational Directors, Clinical Leaders and Assessment Centre Managers. Provide market intelligence, workforce insights and data-led recommendations to support informed decision making. Lead recruitment governance reviews, presenting performance, risks, opportunities and mitigation plans to senior stakeholders. Oversee attraction strategies, recruitment marketing activity, employer brand development and talent community initiatives within clinical talent markets. Champion direct sourcing approaches, employee referral activity and innovative attraction methods to maximise direct hiring outcomes. Own recruitment reporting, analytics, forecasting and performance dashboards, ensuring accurate and meaningful management information. Drive continuous improvement initiatives that enhance recruiter capability, productivity, quality and candidate experience. Ensure an exceptional candidate journey from application through to onboarding, improving offer-to-start conversion and reducing attrition. Maintain oversight of recruitment governance, audit readiness, quality assurance and compliance with employment legislation and General Data Protection Regulation (GDPR) requirements. Champion diversity, equity and inclusion, promoting fair and inclusive hiring practices that support social value commitments and equitable access to employment opportunities. Does this sound like you? Significant experience leading healthcare, clinical or large-scale recruitment functions. A proven track record of delivering successful direct hiring strategies within complex, fast-paced environments. Experience managing both high-volume and specialist recruitment campaigns simultaneously. Strong workforce planning, resource forecasting and recruitment delivery capability. Experience leading, coaching and developing high-performing recruitment teams. Exceptional stakeholder management and influencing skills, with experience working at senior leadership level. Strong commercial awareness and a clear understanding of recruitment performance metrics and return on investment. Advanced analytical skills with the ability to interpret, present and influence through recruitment data and insights. Experience driving recruitment transformation,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/talent-acquisition-lead-at-serco-044a86

Source: https://jobsbylevel.com/jobs/talent-acquisition-lead-at-serco-044a86

## Cite this page

Level. https://jobsbylevel.com/jobs/talent-acquisition-lead-at-serco-044a86.

Get job alerts: https://jobsbylevel.com/newsletter