# TD Insurance, Bilingual (Eng./Fre.) Complex Claims Advisor (Field Team) at TD Bank

TD Bank is hiring a TD Insurance, Bilingual (Eng./Fre.) Complex Claims Advisor (Field Team) for a remote role open to applicants in Canada. Level rates it Little AI ●○○○; you can [apply on TD Bank](https://jobsbylevel.com/go/962e2717-9168-46b9-81c0-18d58b12d355?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Remote (Montréal, Québec).

## Details

- Company: [TD Bank](https://jobsbylevel.com/companies/td-bank)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Remote (Montréal, Québec)
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/962e2717-9168-46b9-81c0-18d58b12d355?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=td-insurance-bilingual-eng-fre-complex-claims-advisor-field-team-at-td-bank-ff99e5

## Description

Work Location: Montréal, Quebec, Canada Hours: 35 Line of Business: TD Insurance Pay Details: 79 100 $/$79,100 - 111 700 $/$111,700 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Department Overview TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches. In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top homes and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada. At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Quebec (Laval, Montreal), Ontario (Toronto, Markham, Burlington, and Peterborough), Atlantic Canada (Halifax, Saint John), Calgary and Edmonton, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers. Job Description The Complex Claims Advisor is responsible for the investigation, evaluation and timely resolution of complex claims which may involve litigation, liability and environmental issues within their area of expertise and authority. They uses expert knowledge to handle complex, high-risk claims that typically take more than 1 year to resolve. In this role, you will be required to meet clients/witness etc in person. to obtain statement and/or negotiate claims with clients and third parties. The Complex Claims Advisor might be responsible for handling claims for our high net worth clients. This role contributes to the legendary customer experience by collaborating with internal and external partners while valuing speed and accuracy. The Complex Claims Advisor applies their technical knowledge to ensure all claims are appropriately reserved and resolved while mitigating risks and escalations. Key Accountabilities Include: Customer Experience Meet or exceed the needs of the customer by adjusting claims in accordance to policy coverage with accuracy and speed. Pro-actively work collaboratively with internal and external partners to ensure a legendary customer experience in all interactions. Appropriately leverage external vendors, approved and non-approved. Share knowledge, expertise and provide advice to colleagues in order to recommend additional services / support / resources to the customer, where necessary Ensure customer problems are handled appropriately and escalating issues when necessary. Develop and Manage the Team/Teamwork Contribute to a positive working environment. Demonstrate flexibility to be able to change activities based on customer and business needs. Actively participate in the

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/td-insurance-bilingual-eng-fre-complex-claims-advisor-field-team-at-td-bank-ff99e5

Source: https://jobsbylevel.com/jobs/td-insurance-bilingual-eng-fre-complex-claims-advisor-field-team-at-td-bank-ff99e5

## Cite this page

Level. https://jobsbylevel.com/jobs/td-insurance-bilingual-eng-fre-complex-claims-advisor-field-team-at-td-bank-ff99e5.

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