# Team Manager - Credit/Collections at RELX

RELX is hiring a Team Manager - Credit/Collections in Gurugram, India. Level rates it Little AI ●○○○; you can [apply on RELX](https://jobsbylevel.com/go/3a8d17ed-ad9e-43bb-b565-6c9bb20e1baf?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. Gurgaon.

## Details

- Company: [RELX](https://jobsbylevel.com/companies/relx)
- AI level: AI Level 1 (score 35 out of 100)
- Location: Gurgaon
- Posted: October 31, 2026
- Apply: https://jobsbylevel.com/go/3a8d17ed-ad9e-43bb-b565-6c9bb20e1baf?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=team-manager-credit-collections-at-relx-e4643e

## Description

Team Manager – Credit/Collections Are you a proven collections leader who thrives on driving cash flow performance, developing high-performing teams, and improving customer outcomes? Do you enjoy leading large-scale Accounts Receivable and Collections operations while partnering across the business to reduce risk, improve processes, and deliver measurable results? About our Team Our team is responsible for the on-time collection of outstanding balances. About the Role As a senior Collections leader, you will drive collection effectiveness, cash flow optimization, credit risk mitigation, compliance, and operational excellence across global customer portfolios. You will lead and develop teams, deliver against key financial and operational targets, and partner with stakeholders across the organization to improve customer experience and business performance. Responsibilities · Lead and manage a team of Collections Supervisors, Team Leads, and/or Collection Specialists. · Drive achievement of collection targets, DSO reduction, cash collection goals, aging management, and dispute resolution objectives. · Monitor operational performance through established KPIs and SLAs and implement corrective action plans where required. · Oversee collection activities for assigned regions, business units, and customer portfolios, ensuring timely follow-up of overdue balances and high-risk accounts. · Partner with Sales and Customer Service teams to remove barriers to collections and ensure effective dispute management and root cause analysis. · Govern escalation processes for high exposure accounts and credit risks while monitoring portfolio risk trends and supporting mitigation strategies. · Ensure adherence to Global Credit Policy, internal controls, SOX requirements, and financial governance standards. · Provide leadership across Operations teams, including stakeholder management, performance management, coaching, hiring, workforce planning, project delivery, and continuous improvement initiatives. Requirements · Professional Credit, Finance, or Accounting qualification preferred. · Experience in Order to Cash, Accounts Receivable, Collections, or Credit Management. · Experience leading people managers, supervisors, and/or team leads. · Experience working within a multinational shared services or global business services environment. · Strong knowledge of collections operations, aging management, dispute resolution, and credit risk management. · Experience working with financial controls, compliance requirements, and audit processes. · Strong analytical and decision-making skills with the ability to identify trends and drive performance improvement. · Advanced Microsoft Excel and PowerPoint skills, including data analysis, reporting, dashboard creation, and presentation development. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: · Comprehensive Health Insurance: Covers you, your immediate family, and parents · Enhanced Health Insurance Options: Competitive rates negotiated by the company · Group Life Insurance: Ensuring financial security for your loved ones · Group Accident Insurance: Extra protection for accidental death and permanent disablement · Flexible Working Arrangement: Achieve a harmonious work-life balance · Employee Assistance Program: Access support for personal and work-related challenges · Medical Screening: Your well-being is a top priority ·

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/team-manager-credit-collections-at-relx-e4643e

Source: https://jobsbylevel.com/jobs/team-manager-credit-collections-at-relx-e4643e

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