# Tech Business Development Manager (BD), Enterprise Support at Amazon

Amazon is hiring a Tech Business Development Manager (BD), Enterprise Support in Arlington, United States. It pays $148k-$200k a year and Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/9894cf1e-d336-420c-a7e6-c7ab34e1d10e?utm_medium=ai-agent).

AI Level 1, AI centrality 33 out of 100. US, VA, Arlington.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 33 out of 100)
- Location: US, VA, Arlington
- Salary: $148k-$200k
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/9894cf1e-d336-420c-a7e6-c7ab34e1d10e?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=tech-business-development-manager-bd-enterprise-support-at-amazon-234cde

## Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries. Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS. Key job responsibilities - Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adoption of Enterprise Support - Analyze drivers of Enterprise Support adoption and identify levers for improvement - Identify, design and execute controlled experiments in driving Enterprise Support adoption - Review and analyze Enterprise Support pricing and costing, ensuring savings are passed on to our customers - Quantify impact of Enterprise Support adoption on AWS Platform adoption, estimate the ROI of Support investments in accelerating AWS platform adoption - Develop and refine sales collateral, reference cases and value proofs for customers and partners - Drive commercial innovation in Support, e.g. differentiated support offerings per customer segment · In conjunction with Field Enablement, create Support related training programs and material for the Public Sector field team so that they can properly articulate the Support value proposition - Work with stakeholders across Public Sector Sales, Premium Support, and Enterprise - Prepare and present business reviews to the senior Sales and BD management team - Drive Enterprise Support deals end to end with Sales A day in the life As Enterprise Support BDM, you will be part of the AWS Worldwide Public Sector Enterprise Support organization. You will define the strategy and own the go-to-market (GTM) efforts for Support, with the objective to increase adoption for paid support offerings amongst Enterprise customers while maintaining target margin performance, and using Support to accelerate AWS platform adoption for the customers. You will engage our customers to understand why they need Enterprise Support (or why not), what are the pain points and obstacles in their current support offering. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, pricing) and design and execute controlled experiments driving commercial innovation. You will quantify the impact of Support in driving AWS platform adoption, estimate the ROI, and design and execute initiatives to help accelerate our customer cloud adoption journey. You will enable the sales team to drive the day-to-day interactions with prospects, selling the Support value proposition, in order to build long-term business opportunity. You will engage partners to develop and pilot new Support

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/tech-business-development-manager-bd-enterprise-support-at-amazon-234cde

Source: https://jobsbylevel.com/jobs/tech-business-development-manager-bd-enterprise-support-at-amazon-234cde

## Cite this page

Level. https://jobsbylevel.com/jobs/tech-business-development-manager-bd-enterprise-support-at-amazon-234cde.

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