# Technical Account Manager - AU & Japan at Thales

Thales is hiring a Technical Account Manager - AU & Japan. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/75cff788-563d-4d4f-a061-449dd51f55b0?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (VIC - 80 Collins).

## Details

- Company: [Thales](https://jobsbylevel.com/companies/thales)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (VIC - 80 Collins)
- Posted: October 20, 2026
- Apply: https://jobsbylevel.com/go/75cff788-563d-4d4f-a061-449dd51f55b0?utm_medium=ai-agent

## Prepare for this job

The job page lists 3 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/technical-account-manager-au-japan-at-thales-abb92b

## Description

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – driving this technology are our people. It takes talented people to build and power the systems and solutions that communities depend on every day. So, we stay curious and make space for diverse points of view. From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust. Our Benefits Competitive remuneration + Super + Bonus + Free Medical Insurance Annualised Performance Review Process ThalesFlex – Hybrid work environment Fitness Passport Discount – Access to a network of Gyms across AUS from $15 P/W Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance) Modernised Paid Parental Leave Veterans Leave Novated Lease options Personal & professional training development opportunities Sonder – Wellbeing & Support Partner We are proud to be endorsed as a Work180 Employer and recognised as a Family Friendly Employer Our Team Thales delivers cybersecurity products and services that keep people and assets safe, giving organisations confidence in the security of their digital journeys. Our solutions are deployed in 148 countries, helping governments to maintain sovereignty, and organisations to preserve their strategic autonomy. Thales is a global leader in cybersecurity - no.1 in data security - with 6,000+ experts and developers. We bring trust and resilience to key industries including finance, health, retail and manufacturing, as well as vital sectors such as aerospace, critical infrastructure, defence and space. Your Role We're looking for a Technical Account Manager to support customers across Australia and Japan. Acting as the primary technical point of contact for a portfolio of enterprise customers, you'll help organisations maximum value from their cybersecurity investments through technical guidance, product expertise, and proactive customer engagement. The ideal candidate is passionate about cybersecurity, enjoys solving complex technical challenges, and can communicate effectively in English and Japanese. In this role you will: Act as the trusted technical advisor and primary point of contact for strategic enterprise customers, building strong long-term relationships with key stakeholders Lead customer onboarding, implementation, migration, and optimisation activities across cloud and on-premises cybersecurity solutions Deliver technical workshops, health checks, service reviews, and executive briefings that drive customer adoption and success Provide security consulting and architectural guidance to help customers strengthen their security posture and operational maturity. Manage critical technical escalations and coordinate resolution efforts across support, engineering, product, and leadership teams Your Experience From day one we expect you to have the following experience, skills and behaviours: Demonstrated experience in a Technical Account Manager, Solutions Engineer, Professional Services, Pre-Sales, Post-Sales, or Tier 2/3 Technical Support role Fluent English and Japanese language skills, with the ability to confidently facilitate customer meetings Experience supporting enterprise customers within cloud, cybersecurity, networking, application security, or infrastructure environment Demonstrated success managing complex customer environments, technical deployments, migrations, and onboarding programs The ability to provide technical consulting and architectural guidance that helps customers improve their security posture and operational effectiveness Exceptional communication and stakeholder management skills, with the ability to build trust across customers, partners, and internal teams. Strong analytical, troubleshooting, and problem-solving capabilities, combined with a customer-first mindset and a passion for delivering successful outcomes A

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/technical-account-manager-au-japan-at-thales-abb92b

Source: https://jobsbylevel.com/jobs/technical-account-manager-au-japan-at-thales-abb92b

## Cite this page

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