# Technical Account Manager, National Security, National Security - ES US-ADC at Amazon

Amazon is hiring a Technical Account Manager, National Security, National Security - ES US-ADC. It pays $131k-$178k a year and Level rates it Works on AI ●●●○; you can [apply on Amazon](https://jobsbylevel.com/go/98072c06-0564-4bbb-9b8f-582c097753ec?utm_medium=ai-agent).

AI Level 3, AI centrality 65 out of 100. US, VA, Herndon.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 3 (score 65 out of 100)
- Location: US, VA, Herndon
- Salary: $131k-$178k
- Posted: September 14, 2026
- Apply: https://jobsbylevel.com/go/98072c06-0564-4bbb-9b8f-582c097753ec?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=technical-account-manager-national-security-national-security-es-us-adc-at-amazon-cb8e00

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/technical-account-manager-national-security-national-security-es-us-adc-at-amazon-cb8e00

## Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless, and more. This is not a sales role but rather an opportunity to be the strategic technical advisor and "voice of the customer" to National Security customers. As a TAM you will help craft and execute strategies to drive our customers' adoption and use of AWS services including EC2, S3, DynamoDB, RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment and drive discussions with senior leadership regarding incidents trade-offs support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business and operational needs and technical challenges and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation come join us! This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities • Serve as the principal technical advisor for National Security customers providing proactive guidance on AWS best practices across architecture operations and security -Craft and execute strategies to drive customer adoption and optimization of AWS services -Drive discussions with senior customer leadership regarding incidents trade-offs risk management and operational health -Proactively monitor and maintain the operational health of customer AWS environments identifying risks before they become issues -Build deep trusted relationships with customer technical teams and leadership to understand their business needs and deliver tailored solutions -Advocate internally on behalf of customers acting as the "voice of the customer" to AWS service and support teams -Collaborate with AWS Solutions Architects Support Engineers and Service Teams to resolve complex technical challenges A day in the life On a typical day you may start with a proactive operational review of your customers' AWS environments identifying trends or risks that need attention. You might then lead a technical deep dive with a customer's engineering team on optimizing their architecture followed by a strategic planning session with senior customer leadership on upcoming migration or modernization initiatives. Between customer engagements you'll collaborate with internal AWS teams - Solutions Architects Support Engineers and Service Teams - to drive resolution on open issues and advocate for your customers' needs. No two days are the same:

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/technical-account-manager-national-security-national-security-es-us-adc-at-amazon-cb8e00

Source: https://jobsbylevel.com/jobs/technical-account-manager-national-security-national-security-es-us-adc-at-amazon-cb8e00

## Cite this page

Level. https://jobsbylevel.com/jobs/technical-account-manager-national-security-national-security-es-us-adc-at-amazon-cb8e00.

Get job alerts: https://jobsbylevel.com/newsletter