# Technical Consulting Engineer - Architecture at Cisco

Cisco is hiring a Technical Consulting Engineer - Architecture. It pays $96k-$126k a year and Level rates it Little AI ●○○○; you can [apply on Cisco](https://jobsbylevel.com/go/89fc2f36-76a0-4705-b990-ca3521784a57?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. RTP, North Carolina, US.

## Details

- Company: [Cisco](https://jobsbylevel.com/companies/cisco)
- AI level: AI Level 1 (score 36 out of 100)
- Location: RTP, North Carolina, US
- Salary: $96k-$126k
- Posted: November 4, 2026
- Apply: https://jobsbylevel.com/go/89fc2f36-76a0-4705-b990-ca3521784a57?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=technical-consulting-engineer-architecture-at-cisco-efde4c

## Description

The application window is expected to close on: 12/03/2026 Meet the Team This team provides critical assistance to customers' technical support requests by applying technical expertise to conduct advanced troubleshooting and resolve issues. We handle technical problems within specific technologies and architectures, in Enterprise Networking, across a broad range of problem complexity. Operating in a highly complex technical environment, we manage increasingly complex and integrated solutions that require deep, cross-product knowledge and systems-level thinking. We collaborate closely with customers, partners, engineering, and internal stakeholders to drive resolution and continuous improvement. Our team contributes to product quality by submitting bugs, defects, and quality escalations to Engineering. Additionally, we utilize and enhance lab environments and digital intellectual capital to deepen expertise, support troubleshooting, and scale solutions across the team, while leveraging AI capabilities, software, automation, and diagnostic tools to support quality and efficiency. Your Impact As a Technical Consulting Engineer within the Core Architecture and Technology Solutions (CATS) team, you will serve as a vital technical authority, ensuring our customers’ security and networking architectures operate with maximum efficiency and reliability. You will leverage your strong technical background to conduct advanced troubleshooting on complex, mission-critical issues—ranging from hardware crashes to memory leaks—utilizing deep systems-level thinking and advanced diagnostic tools. Your impact extends well beyond immediate issue resolution; you will drive continuous improvement by identifying and submitting high-quality defect reports to Engineering, creating essential intellectual property, and enhancing our shared lab environments. By collaborating across a global network of partners, internal stakeholders, and product teams, you will foster a culture of discovery and peer mentorship. Ultimately, you will play a pivotal role in maintaining the elite standards of Cisco Technical Services, directly influencing product quality and delivering the superior customer experience that empowers our clients to succeed in an increasingly complex digital landscape. Minimum Qualifications: 5+ years of experience in technical troubleshooting and providing customer support for enterprise-level network environments. Active CCNP Level Certification. General knowledge of networking industry, Cisco Products and protocols. Demonstrated proficiency in troubleshooting networking issues, apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity. Proven ability to perform root cause analysis, manage technical escalations effectively, and create clear technical documentation. Advanced expertise in configuring, deploying, and troubleshooting Cisco Enterprise routers and switches. Preferred Qualifications: Cisco Routing: Basic understanding of IPv4 routing, static and dynamic routing protocols (OSPF, EIGRP, and BGP), routing tables, and inter-VLAN routing. Cisco Switching: Understanding of Layer 2 switching, VLANs, trunking, Spanning Tree Protocol (STP), EtherChannel, and Layer 3 switching. Track record of successful cross-functional collaboration with engineering and product development teams. Experience operating within a global, high-volume Technical Assistance Center (TAC) environment. Proficient in one or more Programming languages (C, C++, Java, Python). Knowledge of Cloud/Virtualization technologies. Any networking level certification in cloud (AWS Certified advanced networking, GCP Professional Cloud Network Engineer, Azure Network Engineer) Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/technical-consulting-engineer-architecture-at-cisco-efde4c

Source: https://jobsbylevel.com/jobs/technical-consulting-engineer-architecture-at-cisco-efde4c

## Cite this page

Level. https://jobsbylevel.com/jobs/technical-consulting-engineer-architecture-at-cisco-efde4c.

Get job alerts: https://jobsbylevel.com/newsletter