# Technical Consulting Technical Leader at Cisco

Cisco is hiring a Technical Consulting Technical Leader. It pays $126k-$160k a year and Level rates it Little AI ●○○○; you can [apply on Cisco](https://jobsbylevel.com/go/e24c2156-26da-4998-9dea-55a15381ef2a?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. Kanata, Ontario, Canada.

## Details

- Company: [Cisco](https://jobsbylevel.com/companies/cisco)
- AI level: AI Level 1 (score 34 out of 100)
- Location: Kanata, Ontario, Canada
- Salary: $126k-$160k
- Posted: November 3, 2026
- Apply: https://jobsbylevel.com/go/e24c2156-26da-4998-9dea-55a15381ef2a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=technical-consulting-technical-leader-at-cisco-b1cbbe

## Description

The application window is expected to close on: 11/26/2026 *** The successful applicant will be performing work in Canadian Critical National Infrastructure and / or Canadian government environments, and therefore, must be a Canadian Citizen or Permanent Resident. This position may also perform work that the Canadian government has specified can only be performed in country by a Canadian citizen. Must have the ability to obtain a Canadian Government Security Clearance*** Location requirement: Live in Kanata, Canada or willing to re-locate. MEET THE TE AM The Canadian Secure Technical Services (CSTS) team provides innovative technical support at to our Large Enterprise and Government customers via phone, email, web, remote access and onsite redefining the way our customers meet their critical mission and business needs. Support is provided to customers to trouble-shoot & debug product problems independently. Through collaborative tools, Cisco intellectual capital and best-in-class technical expertise, we ensure the stability, reliability, performance and security of Canadian critical infrastructure networks. YOUR IMPAC T As part of Cisco Canada Customer Experience organization (CX), you will be providing personalized “white-glove” technical support to Canadian Critical National Infrastructure customers. You will serve as the escalation point for network issues, leading problem resolution during network outages with precision and authority. This role involves engaging closely with customers' engineering and operations teams, along with various Cisco internal teams such as Cisco global TAC, product engineering, professional services, service sales and customer account teams. Role Responsibilities : Provide 2nd and 3rd Tier technical support on debug device and network level issues and become a trusted technical resource for customers through building strong relationships with customers and internal teams. Develop shared lab environments to simulate customer network environments, trouble shoot customer issues and find effective resolutions. Translate technical challenges into direct feedback to influence how we build our products. Develop automation assets and AI tools to make our service delivery easier. MINIMUM QUALIFICATION S BS in a technical field (CS/EE preferred) or equivalent with 5+ years of relevant industry experience and minimum 3+ years hands on experience with debugging & trouble-shooting Cisco Data Center Compute environments including Cisco Unified Computing System (UCS) and Data Center Storage (HyperFlex). Experience in break/fix problem-solving & trouble-shooting. PREFERRED QUALIFICATIONS Experience with Cisco Intersight and UCS Manager platforms. Expert-level certification such as CCNP / CCIE or equivalent industry credential. Experience documenting technical issues in incident management systems and providing clear, written status updates to collaborators. Experience working Government Classified Air-Gapped environment, with an understanding of their specific operational and compliance requirements. Bilingual proficiency in Canadian French and English is helpful. “Cisco may use AI Tools to review candidate-provided details—such as skills, experience, location, and education—to determine how closely candidates match job criteria. AI Tools are intended to guide and support the recruitment team in identifying and prioritizing candidates but are not used in isolation or without human judgment. For more information about Cisco’s use of AI, please see the Job Candidate Privacy Statement found here.” Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/technical-consulting-technical-leader-at-cisco-b1cbbe

Source: https://jobsbylevel.com/jobs/technical-consulting-technical-leader-at-cisco-b1cbbe

## Cite this page

Level. https://jobsbylevel.com/jobs/technical-consulting-technical-leader-at-cisco-b1cbbe.

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