# Technical Support Engineer at Thales

Thales is hiring a Technical Support Engineer. Level rates it Little AI ●○○○; you can [apply on Thales](https://jobsbylevel.com/go/9ef82a9a-e074-4391-8fb2-7886986b7891?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Crawley.

## Details

- Company: [Thales](https://jobsbylevel.com/companies/thales)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Crawley
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/9ef82a9a-e074-4391-8fb2-7886986b7891?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=technical-support-engineer-at-thales-a61f0b

## Description

Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales UK have an exciting opportunity for a Technical Support Engineer with experience of Avionics, (ideally military avionics, but commercial will also be considered). An amazing opportunity for a hands on engineer to ‘get off the tools’, or for someone already experienced in avionics technical / product support. As Aerospace Technical Support Engineer, you will provide technical support to various internal departments, including projects, bids/sales and the service engineering team, undertaking technical tasks and providing answers to technical queries. This role will cover a number of technical support tasks and will require the employee to manage their time effectively between them. Role flexibility is paramount, with the employee being able to adapt to changing project demands. Location: Crawley What You'll Be Doing • Ensure that fault investigation actions are undertaken. • Provide input to technical investigations and queries. • Provide support to internal and external progress reporting. • Provide technical data and analyses on request to support the DRACAS process. • Undertake technical support activities at RNAS Culdrose (if required) • Identify and support Continuous Improvement strategies both internally and with the customer, as appropriate. • Provide technical input into the creation of technical instructions, work instructions and service bulletins. • Carry out technical instructions at Thales and User sites, as required. • Support Project and Engineering Management at Customer progress reviews and Management Reviews. • Attend and support Team Meetings. • Participate in training development and planning activities as identified. • Conform to Company quality & governance procedures and standard practices. • Ensure that any product safety requirements are not compromised by work carried out and that all local safety procedures are adhered to. • Adhere to relevant Company and Local Health and Safety procedures and maintain vigilance within the workplace to ensure that the working environment remains safe at all times. About You: You will have a sound and proven background in avionics (preferably military helicopters, but other commercial rotary or fixed wing will also be considered), this can be from a hands on role or anther engineering function. You will need to demonstrate decision & problem solving skills, therefore excellent written and verbal communication skills, is essential to this role. Good engineering discipline in procedural, documentation and configuration matters is also required. Through this you will be able to demonstrate an awareness and/or understanding of: • DRACAS • Availability Modelling • Support Solutions • Obsolescence Engineering / Asset Management • Technical Author / Illustration • Field Support • Test Methods • Design Safety • Support to Bids • Risk and Opportunity Management • Work Package Management What We Offer At Thales, you'll have the opportunity to work on some of the world's most advanced maritime defence programmes while contributing to technologies that matter. In return, we offer: • Competitive salary and comprehensive benefits package • Performance-related bonus • Flexible and hybrid working arrangements • Career development and professional learning opportunities • Access to wellbeing and employee support programmes • The chance to work within a diverse, collaborative and globally connected organisation UK Eyes Only: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions.

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/technical-support-engineer-at-thales-a61f0b

Source: https://jobsbylevel.com/jobs/technical-support-engineer-at-thales-a61f0b

## Cite this page

Level. https://jobsbylevel.com/jobs/technical-support-engineer-at-thales-a61f0b.

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