# The UPS Store Instructional Design Specialist - REMOTE at UPS

UPS is hiring a The UPS Store Instructional Design Specialist - REMOTE for a remote role open to applicants in United States. Level rates it Little AI ●○○○; you can [apply on UPS](https://jobsbylevel.com/go/16bcf7bf-0cf2-49ef-ad7a-4b7cf5aa2b0b?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (US - THE UPS STORE SOLUTIONS AND SUPPORT (CADGO)).

## Details

- Company: [UPS](https://jobsbylevel.com/companies/ups)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (US - THE UPS STORE SOLUTIONS AND SUPPORT (CADGO))
- Posted: October 22, 2026
- Apply: https://jobsbylevel.com/go/16bcf7bf-0cf2-49ef-ad7a-4b7cf5aa2b0b?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=the-ups-store-instructional-design-specialist-remote-at-ups-9016eb

## Prepare for this job

The job page lists 4 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/the-ups-store-instructional-design-specialist-remote-at-ups-9016eb

## Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: OVERVIEW The UPS Store, Inc., a wholly owned subsidiary of UPS is the world's largest franchisor of retail shipping, postal, printing and business service centers. The UPS Store has over 5,500 independently owned locations in the U.S. and Canada. If you're seeking an exciting and dynamic career opportunity, we'd like to hear from you! The UPS Store Instructional Design Specialist supports the design and creation of The UPS Store franchise network training programs and materials through application of instructional design methods. They work closely with subject matter experts (SME), managers, vendors, and various cross-functional teams to understand aspects of policies, procedures, systems, and skills requiring instruction to recommend appropriate training solutions that align with the project and company objectives. From instructional analysis and network understanding, TUPSS Instructional Design Specialist manages and coordinates the design, development, and implementation of various instructor-led training (ILT) programs, which includes but is not limited to Trainer Guides, Participant Guides, trainer slide decks, and deliverables. They are expected to develop resources that are applicable to business unit needs and best practices, which include but is not limited to Quick Reference Guides, Frequently Asked Questions documents, Job Aids, Information Sheets, instructional video scripts, and Web-based Trainings. The Instructional Design Specialist will upload new training elements into the learning management system (LMS) for the franchise network. The Instructional Design Specialist manages and coordinates projects to create content and resources applicable to business unit needs and best practices. RESPONSIBILITIES AND DUTIES Provides instructional expertise and recommendations to support trainers and SMEs in the creation and implementation of training programs and materials Coordinates with the SME and project manager throughout course development (i.e., initial planning, content brainstorming sessions, media development, and writing) to meet goals and objectives Produces instructional materials for various instructional delivery methods (e.g., classroom, e-learning, video, and written job aids etc.) to meet project specifications Creates course content outlines in collaboration with designated SMEs to ensure deliverables meet training and learning strategies Collaborating with clients and stakeholders to develop creative concepts, storyboards, and scripts. Develop programs and course curricula for the Franchisee and Center Manager corporate instructor-led training programs Gathers data on training needs and learning interventions to integrate design of training materials and programs. Writes course content and creates relevant graphics to reflect and expand the scope, sequence, and learning objectives developed through team collaboration Collects content for development of training materials (e.g., text, graphics, animations, audio, glossary, test questions, etc.) to ensure alignment with training and learning development strategies Reviews procedures and guidelines for training programs and learning interventions to guarantee instructional materials meet outlined learning and training goals across business units Identifies most recent innovation in the technology of online learning and suggests ways that training projects could be updated or improved

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/the-ups-store-instructional-design-specialist-remote-at-ups-9016eb

Source: https://jobsbylevel.com/jobs/the-ups-store-instructional-design-specialist-remote-at-ups-9016eb

## Cite this page

Level. https://jobsbylevel.com/jobs/the-ups-store-instructional-design-specialist-remote-at-ups-9016eb.

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